Summary
Overview
Work History
Education
Skills
Timeline
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Mike Daniels

Mike Daniels

Hydration Sulfox Technition
Te Hapara,GIS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Sales Representative Manager

Opango Trusts Ltd
01.2017 - 12.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Facilitated business by implementing practical networking techniques.

Rail Protection Officer

D.C Signals Ltd
10.2008 - 08.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Education

Fifth Form Cert, Sixth Form Cert -

Lytton High School
Gisborne, GIS
1989

Skills

  • Active Listening
  • Decision-Making
  • Self-Motivated
  • MS Office
  • Planning and Coordination
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • PPE Compliance
  • Good Telephone Etiquette
  • Problem-Solving
  • Critical Thinking
  • Teambuilding
  • Training and Development
  • Data Entry
  • Written Communication
  • Time management
  • Decisive
  • Staff Management

Timeline

Sales Representative Manager

Opango Trusts Ltd
01.2017 - 12.2022

Rail Protection Officer

D.C Signals Ltd
10.2008 - 08.2016

Fifth Form Cert, Sixth Form Cert -

Lytton High School

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Mike DanielsHydration Sulfox Technition