Summary
Overview
Work History
Skills
Certification
Accomplishments
Hobbies and Interests
References
Timeline
Generic

Mike Pipes

Huapai

Summary

Dynamic sales leader with a proven track record at MITRE 10 Mega Westgate, excelling in sales strategy implementation and customer relationship management. Adept at coaching teams to exceed revenue goals and enhance productivity. Expertise in project management and regulatory compliance drives successful outcomes in fast-paced environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Retail Manager

MITRE 10 Mega Westgate
Westgate
04.2021 - Current
  • Manage day-to-day requirements within the retail store.
  • Manage four high-value departments.
  • Manage all H&S regulations and procedures within the departments.
  • Manage team members in systems and processes.
  • Maintain the Transfer Facility according to the MPI regulations.
  • Collaborate with internal stakeholders such as marketing, operations and finance departments for successful implementation of projects.
  • Use change methodologies to increase sales and lead projects for increased productivity.
  • Generate daily and weekly reports on sales performance metrics for senior management review.
  • Develop relationships with key clients through frequent communication.
  • Support sales team members to drive growth and development.
  • Ensure compliance with company policies and procedures when carrying out daily duties and tasks.
  • Evaluate effectiveness of current processes and proposed solutions or improvements whenever necessary.
  • Coach, develop, and motivate the team to achieve goals.
  • Resolve customer complaints regarding sales and service.
  • Assist with customer requests, and answer questions to improve satisfaction.
  • Provide support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.

Business Development Manager

Project Floors
08.2015 - 04.2021
  • Sales-focused selling of the correct product for the environment to meet and exceed the client's needs.
  • Build and develop relationships with clients.
  • Present the best solutions, providing value and options relevant to the client’s requirements.
  • Product knowledge, providing the client with the best solution for the desired look and feel.
  • Project manage, source appropriate subcontractors, and award contract works.
  • Achieve maximum profitability and growth in line with the company vision.

Store Development Manager

Mico Plumbing/Placemakers
01.2011 - 01.2015
  • Manage interior retail fit-out from racking to merchandising, including layout and signage.
  • Build the CAPEX expenditure budget for site works.
  • Manage subcontractors.
  • Ensuring all safety and compliance regulations are adhered to.

Store Development Manager

Mitre 10 NZ
01.2003 - 01.2011
  • Build relationships with building contractors and subcontractors.
  • Manage the building program while working alongside other contractors.
  • Management of setup crew team members.
  • Coordinate Store set up from concept to opening.
  • Manage budgets for the store, set up teams.
  • Design and develop fixtures and fittings to enhance functionality.

Skills

  • Sales strategy implementation
  • Customer relationship management
  • Inventory management
  • Project management
  • Team building
  • Regulatory compliance
  • Coaching techniques

Certification

  • Hold current F Endorsed Forklift Lice's
  • Trained operator for reach truck and walk behind pallet lifter
  • MPI Accredited Person

Accomplishments

  • Qualified MPI Transitional Facility Operator.
  • Qualified MPI Accredited.
  • Qualified Forklift operator including F Endorsement.

Hobbies and Interests

  • Family
  • Motorsport, open-wheel speedway (crew for Michael Pickens Racing - Team CRC)
  • Crew member for other Speedway teams, HLR, car owner, and crew chief for TPR
  • Supporter of North Harbour Mini Motocross
  • Harley Davidson, ride and live life to the max

References

  • Geoff Harper, Auto Super Shoppe, 027-490-7041
  • Michael Pickens, Sales Manager at Pipeline Industries, race car driver
  • Izzy (Israel) Zuyden, Flooring Transformers, 022-011-3759

Timeline

Senior Retail Manager

MITRE 10 Mega Westgate
04.2021 - Current

Business Development Manager

Project Floors
08.2015 - 04.2021

Store Development Manager

Mico Plumbing/Placemakers
01.2011 - 01.2015

Store Development Manager

Mitre 10 NZ
01.2003 - 01.2011

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Mike Pipes