Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Mike Ross

Christchurch,Region

Summary

With over a decade of expertise in the dynamic realms of B2B and Media/Advertising industries across New Zealand and the United Kingdom, I bring a wealth of experience to the table.


I’m all about teamwork, bouncing back from challenges, and keeping those communication lines open. I genuinely love connecting with new folks and getting to know their stories, whether it's about their businesses or personal achievements.


Throughout my career, I've consistently showcased an unparalleled ability to build rapid rapport, underpinned by a formidable repertoire of negotiation, sales, and marketing prowess.


When it comes to sealing deals and making things happen, I’ve got the negotiation, sales, and marketing skills that have been tried and tested over the years. And hey, my track record? It's pretty solid, filled with successful partnerships and wins.

Overview

11
11
years of professional experience

Work History

Account Manager and Outdoor Strategist

Mediaworks
05.2022 - Current

Achievements and Responsibilities:

Strategic Management: Oversaw the effective management of Direct and Media Agency clients, facilitating the procurement of Out-of-Home (OOH), Radio and Digital advertising from Mediaworks, ensuring seamless execution and client satisfaction.

Client Relationship Cultivation: Demonstrated prowess in fostering enduring relationships with both agencies and clients, employing meticulous planning and management techniques to uphold key accounts and drive retention rates.

Campaign Planning: Developed strategic planning and proactive sale of large-scale outdoor advertising campaigns, leveraging creative insights and market expertise to deliver impactful solutions tailored to client objectives. Increased client satisfaction by building strong relationships and addressing their needs promptly.

Negotiation Expertise: Applied expert negotiation skills to successfully navigate contracting processes and secure lucrative campaign agreements, ensuring favourable outcomes for all parties involved.

Performance Excellence: Set and consistently exceeded monthly Key Performance Indicator (KPI) targets, including the dollar value of contracts signed per reporting period and net profit margin.

Outdoor Strategy: Assisted in the development and training of Out-of-home advertising in the Christchurch market. Educated clients on new products or services to increase customer engagement with brand.

Business Manager

Splat Media
05.2021 - 05.2022

Achievements and Responsibilities:

Strategic Business Expansion: Identification and acquisition of lucrative business ventures in the vibrant market of Christchurch, while concurrently nurturing existing client relationships to foster sustainable growth. Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.

Client Engagement Mastery: Cultivated robust alliances with both direct clients and esteemed media agencies within Christchurch and beyond, ensuring comprehensive support and personalised solutions tailored to their unique needs and objectives.

Site Innovation and Expansion: Spearheaded the discovery and integration of novel outdoor media sites, enriching our portfolio and expanding the reach and effectiveness of Out-of-Home (OOH) advertising initiatives.

Resilient Performance: Demonstrated unwavering commitment and resilience in surpassing Key Performance Indicators (KPIs) even amidst challenging lockdown conditions, consistently achieving remarkable milestones, including surpassing the $100k threshold, showcasing adaptability and steadfast determination.

Business Development & Growth Manager

2B Connected
09.2020 - 04.2021

Achievements and Responsibilities:


Strategic Business Expansion: Orchestrated the development and enhancement of partnerships with enterprises across Australasia, fortifying organisational presence and fostering enduring connections within the region.

Establishment of Sales Framework: Implemented a robust sales infrastructure, integrating a meticulously designed and easily traceable opportunity pipeline, streamlining workflow processes for enhanced efficiency and accountability.

Remarkable Sales Growth: Achieved a remarkable 25% expansion of the sales pipeline within a condensed timeframe of three months, leveraging proactive outbound marketing strategies and astute identification of novel business prospects, thereby significantly amplifying revenue potential and market reach.

  • Fixed Term Contract

Christchurch Outdoor Agency Manager

QMS Outdoor
12.2019 - 07.2020

Outstanding Achievements and Responsibilities:


Strategic Agency Management: Oversaw the effective management of five prominent Christchurch media agencies, facilitating the procurement of Out-of-Home (OOH) and Digital Out-of-Home (DOOH) advertising from QMS Media, ensuring seamless execution and client satisfaction.

Client Relationship Cultivation: Demonstrated prowess in fostering enduring relationships with both agencies and clients, employing meticulous planning and management techniques to uphold key accounts and drive retention rates.

Innovative Campaign Planning: Spearheaded the strategic planning and proactive sale of large-scale outdoor advertising campaigns, leveraging creative insights and market expertise to deliver impactful solutions tailored to client objectives.

Negotiation Expertise: Applied expert negotiation skills to successfully navigate contracting processes and secure lucrative campaign agreements, ensuring favourable outcomes for all parties involved.

Performance Excellence: Set and consistently exceeded monthly Key Performance Indicator (KPI) targets, including the dollar value of contracts signed per reporting period and net profit margin, showcasing a commitment to excellence and financial stewardship.

Remarkable Achievements: Distinguished for the acquisition of new clients, including industry-leading brands such as Macpac, Fresh Choice, Swanndri, among others, through proactive pitching of innovative ideas and opportunities to agencies, expanding market reach and driving business growth.

  • Was made redundant due to the COVID-19 Pandemic

South Island Business Development Manager

Phantom Billstickers
08.2017 - 11.2019

Achievements/Tasks:

Strategic Business Development: Spearheaded the identification of lucrative business prospects within the South Island, employing a multifaceted approach including proactive cold calling initiatives and meticulous management of a CRM database.

Cultivating Strategic Partnerships: Forged enduring partnerships with key stakeholders across diverse sectors including commercial enterprises, arts and cultural organisations, event management entities, tourism boards, and community groups, fostering mutually beneficial relationships built on trust and reliability.

Performance Excellence: Establish and surpass monthly Key Performance Indicator (KPI) targets, consistently achieving and exceeding contractual milestones, with a demonstrated track record of securing advertising contracts totalling $1,100,000 or more per reporting period.

Business Management Tutor

Avonmore College
06.2015 - 08.2017

Achievements and Responsibilities:

Comprehensive Tutoring: Provided daily tutoring to a diverse cohort of 20-30 pupils, delivering expert instruction across various subjects, notably including Marketing Level 5, Business Law Level 5 encompassing Consumer Legislation, Contract Law, and Agency Law, as well as Employment Law.

Mastery of Core Subjects: Demonstrated a profound understanding of foundational subjects, ensuring clarity and depth in teaching materials and interactions with pupils.

Professional Development: Pursued ongoing professional growth by actively studying towards a Certificate in Adult Training, enhancing pedagogical skills and instructional effectiveness.

Continuous Self-Improvement: Maintained a proactive approach to self-improvement, continually enhancing subject matter expertise and refining teaching methodologies to adapt to evolving educational needs.

Effective Organization: Exhibited strong organizational abilities by meticulously preparing lesson plans and curating instructional materials, facilitating engaging and structured learning experiences for pupils.

Business Development Manager

Quantum Hotels
04.2013 - 05.2015

Responsibilities:

  • Client Engagement: Foster strong relationships with corporate clients through proactive communication and personalized service.
  • Client Relationship Management: Provide dedicated support to coaches and venue partners, understanding their needs and ensuring satisfaction.
  • Business Promotion: Drive business growth by identifying and pursuing opportunities to attract new clients and expand services to existing clients.
  • Networking: Cultivate a robust network within the corporate sector, attending industry events and leveraging connections to generate leads and partnerships.
  • Database Management: Maintain accurate and up-to-date customer databases to ensure efficient communication and record-keeping.
  • Market Knowledge: Knowledge of all market segments and distribution channels

Education

Diploma in Adult Education - Teacher Education

Open Polytechnic of New Zealand
Lower Hutt, NZ
12.2016

Diploma of Hospitality & Tourism Management - Tourism Management

Ara Institute of Canterbury
Christchurch, NZ
03.2006

BCom - Marketing

University of Canterbury
Christchurch, NZ
03.2006

Bursary -

Christchurch Boys' High School
Christchurch, NZ
12.2003

Skills

  • Strategic Sales Mastery
  • Account Management
  • Proficient Budget Management
  • Expert Time Optimization
  • Sharp Judgement and Decision-Making Aptitude
  • Leadership Proficiency
  • Seamless Team Collaboration
  • Commercial Insight
  • Advertising Sales Proficiency
  • Negotiation Techniques
  • Customer Satisfaction
  • Client Relationship Management

Hobbies

I like to play Golf (not very well), watching any Sports (Rugby, F1, League, Cricket), hiking and back country tramping, cooking and exploring new restaurants, travelling to new places and spending time with my Wife (Amber) and our dog Spud.

Timeline

Account Manager and Outdoor Strategist

Mediaworks
05.2022 - Current

Business Manager

Splat Media
05.2021 - 05.2022

Business Development & Growth Manager

2B Connected
09.2020 - 04.2021

Christchurch Outdoor Agency Manager

QMS Outdoor
12.2019 - 07.2020

South Island Business Development Manager

Phantom Billstickers
08.2017 - 11.2019

Business Management Tutor

Avonmore College
06.2015 - 08.2017

Business Development Manager

Quantum Hotels
04.2013 - 05.2015

Diploma in Adult Education - Teacher Education

Open Polytechnic of New Zealand

Diploma of Hospitality & Tourism Management - Tourism Management

Ara Institute of Canterbury

BCom - Marketing

University of Canterbury

Bursary -

Christchurch Boys' High School
Mike Ross