Mikeely Jones
Christchurch
Summary
I am thrilled to apply for an internship at Deloitte for the 2024/2025 summer period. I possess a four-year psychology degree and diverse work experiences, meaning I am confident that I possess the necessary tools and skills to make a valuable contribution to your organisation and excel in the advertised role. Despite lacking a business degree, I have a genuine passion for this sector and have developed strong numerical abilities, along with a proven track record of delivering exceptional customer care and service. Through my psychology education and related work experiences, I have developed excellent communication and interpersonal skills, which I believe are highly relevant to this position. I have a strong academic background and am a quick and enthusiastic learner who takes initiative and responsibility to continuously improve in my role. I am excited at the prospect of joining your team and contributing to its success.
Overview
3
3
years of professional experience
Work History
Youth Support Worker
St. Andrews College
05.2024 - Current
- Appointments with students to provide guidance, support, and advice on various matters.
- Collaboration with a team of counsellors and psychologists.
- Engaging students with practices and strategies to improve their mental health.
- Access to resources to assist me with my ongoing development and training in the field of psychology.
- Comprehensive and detailed note taking and recording for confidential records.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sports Retail/Coach
Sporting Edge
02.2023 - Current
- Providing retail assistance in the Sporting Edge store as well as administration tasks such as invoicing, providing quotes, and organising orders.
- Providing hockey coaching services to teams as well as one-on-one with individuals.
- Performed managerial functions to support the co-owners of Sporting Edge.
- Offered constructive feedback to athletes to help reach goals.
- Answered customer's questions and providing exceptional customer service.
Barista/FOH Staff Member
Milk & Honey Restaurant
11.2021 - 02.2022
- Responded to customer requests for orders, services, and company information.
- Pleasantly interacted with customers and staff during busy periods to promote an effective and positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Processed customer service orders promptly to increase customer satisfaction.
- Facilitated communication and collaboration with employees and management to work toward successful outcomes.
Barista/FOH Staff Member
Mix Cafe
03.2021 - 11.2022
- Part-time role throughout my second year at university.
- Provided excellent customer service and managed various demands during busy periods.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Science Honours - Psychology
University of Canterbury
Christchurch, CAN04.2024
Bachelor of Science - Psychology
University of Canterbury
Christchurch, CAN04.2023
Skills
- Providing Support and Advice
- Detailed and Analytical Mode of Thinking
- Empathetic Nature and Emotional Intelligence
- Collaboration and Teamwork
- Management and Organisation
- Ability to Form Meaningful Interpersonal Relationships
- High-Pressure Decision Making
- Reliability and Commitment
Academic Awards
UC First Class Honours, 2023
UC Undergraduate Entrance Scholarship, 2020
NCEA Level 1, 2, 3 Excellence Endorsement, 2017-2019
References
Evert Van Florenstein | Assistant Principle St. Andrews College | eva@stac.school.nz
Tom Matthews | Head of Guidance/Counselling St. Andrews College | tma@stac.school.nz
Timeline
Youth Support Worker
St. Andrews College
05.2024 - Current
Sports Retail/Coach
Sporting Edge
02.2023 - Current
Barista/FOH Staff Member
Milk & Honey Restaurant
11.2021 - 02.2022
Barista/FOH Staff Member
Mix Cafe
03.2021 - 11.2022
Bachelor of Science Honours - Psychology
University of Canterbury
Bachelor of Science - Psychology
University of Canterbury
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