Mikela Kani
Wellington,WGN
Summary
Dedicated professional with cash handling expertise and strong communication skills. Proven ability to resolve customer inquiries and supervise staff performance in fast-paced environments.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Barstaff Position/Shift Supervisor
Homegrown
Wellington, Wellington
03.2025 - 03.2025
- Eftpos experience
- Monitored employee performance and provided constructive feedback regularly.
- Resolved customer inquiries and maintained a positive service environment.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Monitored staff performance to ensure quality standards were met.
- Checked orders for quality and completeness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Chiller Storeperson
Taylor Preston's Ltd
10.2023 - 08.2024
- Prep Chillers for Production
- Receive Kill (Goat & Mutton) Offload into Chillers.
- Separate Export Meat to different Chillers.
Night Shift Cleaner
Taylor Preston's Ltd
10.2023 - 08.2024
- Handover Before Starting, Delegate Team members to Area.
- Clear Meat Products from Beef / Lamb Chillers.
- Hose down / Foam Clense/ Scrub/Rinse
Assistant Store Manager/All Round General Laborer
Couplands Bakery Blenheim
09.2021 - 12.2022
- Supervised daily operations to ensure a smooth workflow in the bakery.
- Oversaw cash handling procedures and ensured accurate financial transactions.
- Addressed customer inquiries and resolved issues to maintain satisfaction.
- Collaborated with the management team on staff scheduling and performance evaluations.
- Monitored food safety standards and maintained cleanliness in the store environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Front of House Staff
Te Papa
04.2018 - 11.2020
- Trolley Service Attendant
- All Rounder
- Assist in Functions & Catering
- Liaise with Clients & Guests
Acting Duty Manager /All Round General Laborer
North City Tavern
Porirua, Wellington
01.2009 - 11.2012
- Bartender / All Rounder
- Acting Manager
- Eftpos/ Cashier experience
- Refill/Empty Gaming Machines
- Open/Close Premises experience
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Resolved customer complaints promptly to enhance guest experience.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Ensured compliance with local licensing laws and regulations relating to serving alcohol.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted in food preparation and service during peak hours.
- Followed safety protocols at all times while performing physical labor duties on site.
Assistant Nurse
Southern Hospitality
01.1996 - 08.2002
Education
Basic First Aid Cert - Basic First Aid Training
Wellfed Porirua
Wellington, Wellington 11.2025 - 11.2025
Hairdressing
Whitireia - WelTec - Te Pukenga
Wellington, Wellington 11.2020 - 11.2021
Certificate I - Funeral Services
Whitireia - WelTec - Te Pukenga
Wellington, Wellington 11.2019 - 11.2020
Bartenders Training
Bar and restaurant nz
Wellington, Wellington 11.2009 - 11.2012
Skills
- Hard Working
- Organised
- Team Player
- Time management
- Cash handling expertise
- Sales monitoring
- Workplace safety
- Staff supervision
- Shift paperwork completion
- Strong verbal and written communication
- POS deletions
- POS system operation
Certification
Licence Controller Qualification, Current, 4646, 16705
Basic First Aid Cert Current
Languages
- English
- Māori
References
- Wellfed Porirua 0272089946
Timeline
Basic First Aid Cert - Basic First Aid Training
Wellfed Porirua
11.2025 - 11.2025
Barstaff Position/Shift Supervisor
Homegrown
03.2025 - 03.2025
Chiller Storeperson
Taylor Preston's Ltd
10.2023 - 08.2024
Night Shift Cleaner
Taylor Preston's Ltd
10.2023 - 08.2024
Assistant Store Manager/All Round General Laborer
Couplands Bakery Blenheim
09.2021 - 12.2022
Hairdressing
Whitireia - WelTec - Te Pukenga
11.2020 - 11.2021
Certificate I - Funeral Services
Whitireia - WelTec - Te Pukenga
11.2019 - 11.2020
Front of House Staff
Te Papa
04.2018 - 11.2020
Bartenders Training
Bar and restaurant nz
11.2009 - 11.2012
Acting Duty Manager /All Round General Laborer
North City Tavern
01.2009 - 11.2012
Assistant Nurse
Southern Hospitality
01.1996 - 08.2002