Mikel Kervin La Rosa
Wellington,Porirua
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.
Experienced in all aspects of operations, strategy and finance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
10
10
years of professional experience
Work History
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Project Manager
Limits Digital
12.2020 - 02.2022
Key Responsibilities
● Client Management
● Quality Assurance for Client Services
● TimeManagement for Project Time Success
● Developing a Project Plan for upcoming, current and renewal clients.
● Implementing a Project Methodology
● Liaising for clients and company
● Delegate Project Tasks for Staffs
● Setting KPI’s for Staffs
● Budgetary Objectives
● Handle Kick-off Meetings for Upcoming Client
Marketing Executive
Royce Brook Media
10.2020 - 02.2022
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Improved search engine rankings by implementing effective SEO techniques and optimizing website content.
Marketing Associate
Media Shower
01.2016 - 08.2019
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Optimized customer engagement through tailored email marketing strategies.
- Enhanced social media presence with creative content and effective targeting.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
IT Support
Callbox Inc.
04.2013 - 04.2016
- Provided first- and second-line IT support for internal colleagues.
- Provided basic IT support to office users of desktops, laptops and devices.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
- Handled Device, Equipment and Inventory Management
- Back-up Recovery
- Network Management
- VOIPManagement
- DataMonitoring
- Security Compliance
- Software Development (For Marketing Automation)
Education
Post Graduate Diploma - Information Technology
Whitireia & Wiltec
Wellington City11.2024
Bachelor of Science - Information Technology
Holy Cross of Davao College
Davao City, Philippines04.2012
Skills
- Quality Assurance
- Performance Tracking
- Network Security
- Application Support
- VoIP Systems
- Scripting Languages
- Remote Desktop Support
- Technical Support
- Email Administration
- Problem Solving
- Database Management
- Project Management
Timeline
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
Project Manager
Limits Digital
12.2020 - 02.2022
Marketing Executive
Royce Brook Media
10.2020 - 02.2022
Marketing Associate
Media Shower
01.2016 - 08.2019
IT Support
Callbox Inc.
04.2013 - 04.2016
Post Graduate Diploma - Information Technology
Whitireia & Wiltec
Bachelor of Science - Information Technology
Holy Cross of Davao College
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