Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milagros Mariano

Auckland,AUK

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Mayline Dry Goods
07.2018 - 03.2020

Stocked merchandise, clearly labeling items, and arranging according to size or color.

  • Balanced and organized cash register by handling cash and counting change
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, applied discounts, and printed receipts
  • Assisted customers with prompt and polite support in-person
  • Worked closely with colleagues to solve problems and handle customer concerns.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School Diploma -

Bintawan National High School
Philippines
03.2006

Skills

  • Customer Assistance
  • Cash Register Operation

Timeline

Retail Assistant

Mayline Dry Goods
07.2018 - 03.2020

High School Diploma -

Bintawan National High School
Milagros Mariano