MILAGROS FERNANDEZ KNIGHT
Admin Clerk
North Shore,AUK
Summary
In the years that I have worked, I value the experiences gained in various industries. Teamwork, task management and meeting deadlines has been some of my best qualities. Apart from customer satisfaction, being friendly and ensuring the work is completed. I am always willing to learn new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administration Clerk
F&S Plumbers
01.2020 - 12.2022
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Managed tax drawers, resolved variances and filed company receipts.
- Interacted with customers by phone, email, or in-person to provide information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Established and maintained standard office procedures to achieve demanding targets.
- Processed documents and materials to disseminate information to appropriate parties.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Handled incoming phone calls and answered questions from callers.
Production Coordinator
Leigh Schubert Clothing CC
04.2019 - 11.2019
- Collaborated with production team to support effective resource allocation.
- Reviewed in-house stock to determine materials availability for production jobs.
- Liaised with production manager, suppliers and vendors to support production needs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Managed inventory and supply chain functions for production materials and equipment.
- Coordinated with production team to support productivity targets and deadline management.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Developed production and inventory reports for management and sales managers each quarter.
Production Manager
Under Cotton And Canvas
05.2016 - 03.2019
- Resolved issues quickly to maintain productivity goals.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Prepared and maintained production reports and personnel records.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Coordinated with other departments to align production with customer requirements.
- Utilized data analysis tools to identify and resolve production issues.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Managed accounts payable and receivables and payroll.
- Completed biweekly payroll for company personnel.
Receiving Clerk
Msunduzi Mega Build It
02.2014 - 04.2016
- Achieved knowledge of building materials, customer service, and strictness with suppliers.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Regularly reviewed invoices and double-checked orders.
- Processed required paperwork to expedite handling of shipped and received goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Sorted and delivered materials to different work areas and staff.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Handled day-to-day shipping and receiving overseeing more than 60 packages per day.
Childcare Director
Self-employed
01.2012 - 01.2014
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Stayed current on guidelines to maintain compliant program operations.
Childcare Assistant
Chief Inkosi Albert Luthuli Hospital
06.2009 - 08.2009
- Monitored children's activities to verify safety and wellbeing.
- Supervised free play and other activities to keep children safe.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Read and told stories to promote and support overall language development.
HIV Counselor
Madadeni Provincial Hospital
01.2008 - 12.2009
- Maintained detailed records of patient progress, documentation of services and case notes.
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Participated in clinical supervision to maintain professional development.
- Traveled to street venues to conduct various types of HIV tests.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
Education
Early Childhood Education
Universal Colleges Outcome
Pietermaritzburg 02.2015
Bachelor Of Business Admin. - Business Administration
Heriot Watt University
Scotland 01.2013
Business Management
London School of Business And Management
United Kingdom 12.2011
Skills
- PROFILE
- Name:Milagros Fernandez Knight
- Address:Sunny Nook area
- Drivers Licence:Code 8 with own transport
- Skills:
- MS Windows, MS Word
- Ms Excel, MS PowerPoint
- Process Monitoring
- Telephone Etiquette
- Inventory Management
- Maintain Inventory
- Information Gathering
- Data Gathering and Documentation
- Telephone Management
- Document Management
- Operational Procedures
- Arrange Deliveries
- Logistics Planning
- Production Reporting
- Creating Purchase Orders
- Review Documents
- Returns and Exchanges
- Telephone Answering
- Retail Transactions Processing
- Merchandise Receiving and Handling
- Shipment Processing
- Strong Communication and Interpersonal Skills
- Payment Processing
Certification
Information Technology Diploma
1 year course completed at the National Computer College.
Languages
Spanish
Native or Bilingual
Timeline
Administration Clerk
F&S Plumbers
01.2020 - 12.2022
Production Coordinator
Leigh Schubert Clothing CC
04.2019 - 11.2019
Production Manager
Under Cotton And Canvas
05.2016 - 03.2019
Receiving Clerk
Msunduzi Mega Build It
02.2014 - 04.2016
Childcare Director
Self-employed
01.2012 - 01.2014
Childcare Assistant
Chief Inkosi Albert Luthuli Hospital
06.2009 - 08.2009
HIV Counselor
Madadeni Provincial Hospital
01.2008 - 12.2009
Early Childhood Education
Universal Colleges Outcome
Bachelor Of Business Admin. - Business Administration
Heriot Watt University
Business Management
London School of Business And Management
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