Milin Patel

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Collaborated with marketing to create impactful promotional materials for increased brand awareness.
• Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
• Collaborated with marketing department to align sales strategies with new campaigns.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Started as a Christmas casual to then offered towards working part time in retail store North Beach have worked at multiple stores on last minute shifts

Retail Floor Sales Representative/Floor Manager

• Skills Learnt and Developed
• Experience in the retail world
• Experience working with KPIS's
• Sales driven positive attitude and be passionate about customer service
• Great team player and have good interpersonal and communication skills
• An eye for detail and creativity for Visual Merchandising
• A high standard of personal presentation
• A pro-active and enthusiastic approach to your work
• Understanding the importance of stock control
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
• Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
• Taught salespeople to close deals and improve sales performance to increase revenue for company.
• Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.

Online Warehouse Dispatcher

• Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
• Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
• Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
• Trained new associates on basic and advanced shipment procedures.

• Maintained well-organized documentation for easy access and reference during projects'' life cycles.
• Gathered detailed requirements from clients to better understand their needs and expectations for each project.
• Worked with senior project managers to assist with day-to-day functions.
• Supported project managers in managing schedules and milestones.
• Met with clients and suppliers with the project manager and was shown how to manage projects from mid way and new projects while handling day to day operations and tasks
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
• Designed custom fixtures tailored to specific products being showcased.
• Designed user interface to meet client specifications,

• Opening and Closing experience
• Staff Training - Hire and train new employees and ensure safety of staff and customers
• Cash Handling
• Customer service including Customer Satisfaction
• Cashier
• Handling of cash (Cash Up)
• Store Opening/Closing
• Staff Training

• Day to Day Tasks Included

-Grill/Cooking Meat

-Preparing menu options

-Money Handling

-Food Preparation

-Point of sale operations

-Deliveries

Makes fast, accurate and consistent sandwiches

• Complies with all portion sizes, recipes, and all systems and procedures
• Greeted customers at counter to fulfill requests and answer questions.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.