Milinda Ilayperuma

Distribute Newspapers, Letters, Magazines, and Packages to the customers on time.

• Coordinated deliveries to optimize distribution efficiency.
• Assisted customers in selecting products suited to their needs through expert knowledge of the full range of available items.

• Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
• Enhanced customer satisfaction by providing detailed product information and efficient order processing.
• Increased customer satisfaction by providing exceptional service and support to distributors.

• Collaborated with kitchen staff to optimize menu offerings based on seasonal ingredients and trends.
• Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.

• Assisted chefs in food preparation, ensuring timely and efficient kitchen operations.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Supported inventory management by tracking supplies and notifying staff of low stock levels.
• Collaborated with team members to streamline meal assembly processes, enhancing workflow efficiency.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

• Maintained cleanliness and sanitation standards across offices and common areas.
• Operated cleaning equipment, ensuring efficient use and maintenance of tools.
• Implemented waste disposal protocols, promoting recycling and environmental responsibility.
• Trained new staff on safety procedures and effective cleaning techniques.

• Led team in daily operations, ensuring adherence to company policies and procedures.
• Developed training programs for staff, enhancing performance and operational efficiency.
• Analyzed sales data to identify trends, informing strategic decisions for inventory management.
• Coordinated cross-departmental communication, improving workflow and project execution timelines.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Carrying out marketing, credit evaluations of customers, new projects etc.
• Handling of walk-in customer inquiries, maintaining and coordinating with
  suppliers.