Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
References
Timeline
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Millie Chamberlain

Okere Falls,Rotorua

Summary

Motivated guide delivering positive experiences to guests of all ages. Customer service-driven and considered punctual, reliable employee.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Raft Guide

Rotorua Rafting
Okere Falls, Rotorua
09.2023 - Current
  • Training with other Guides throughout the season

Photographer/Shuttle Driver

Rotorua Rafting
Okere Falls, Rotorua
08.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Drove the Manuel bus with trailer, competently and confidently
  • Take rafting Photos in a variety of different lighting and landscapes

Zipline Guide

Rotorua Ziplines
Okere Falls, Rotorua
11.2022 - Current
  • Performed daily safety and operational inspections of zipline equipment.
  • Conducted pre-tour briefings for groups to ensure everyone was aware of all safety protocols.
  • Communicated effectively with other guides, staff members, management, and customers.
  • Provided detailed explanation of safety procedures to customers before each tour.
  • Educated guests on local flora, fauna, geology, history, and culture during tours.
  • Supervised large groups of up to 30 people at a time during tours.
  • Maintained a safe environment by monitoring weather conditions and responding appropriately to any changes in the environment or customer behavior.

Outdoor Instructor

Adventure Southland
Invercargill , Southland
01.2020 - 10.2022
  • Created a positive atmosphere conducive to learning by providing encouragement and support.
  • Developed team building exercises designed to promote problem solving skills among participants.
  • Organized and supervised recreational activities such as Bush, climbing, Abseiling, WW kayaking, Sea Kayaking, Caving and ABL.

  • Researched various locations suitable for conducting outdoor activities according to specified criteria.
  • Managed group dynamics by encouraging cooperation between members while promoting individual growth.
  • Taught basic principles of navigation with maps and compasses.
  • Planned itineraries for overnight camping trips to ensure optimal learning outcomes were achieved.
  • Ensured that all participants followed safety guidelines during each activity session.

Education

Sustainabilty And Outdoor Education - Humanities

Ara Institute of Canterbury
Christchurch, NZ
10-2020

Skills

  • Time Management
  • Organizational Skills
  • Group Management
  • First Aid skills (PHEC)
  • Physical Fitness
  • Teamwork and Collaboration

Affiliations

  • White Water Kayaking
  • Mountain Biking

Certification

  • WWNZ River Rescue level 1
  • PHEC (Pre Hospital Emergency care) course
  • NZOIA Bush Leader
  • NZIOA Kayak Leader
  • Full Drivers Lincenses + Passenger Endorsment

References

References available upon request.

Timeline

Raft Guide

Rotorua Rafting
09.2023 - Current

Photographer/Shuttle Driver

Rotorua Rafting
08.2023 - Current

Zipline Guide

Rotorua Ziplines
11.2022 - Current

Outdoor Instructor

Adventure Southland
01.2020 - 10.2022

Sustainabilty And Outdoor Education - Humanities

Ara Institute of Canterbury

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Millie Chamberlain