Summary
Overview
Work History
Education
Skills
Timeline
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Millie Robert

Gore,STL

Summary

Proven to excel in fast-paced environments, I leveraged strong teamwork and exceptional customer service skills at Life Pharmacy Donna Kerr to significantly enhance customer satisfaction. Skilled in money handling and verbal communication, I consistently met sales targets and fostered positive relationships, contributing to a vibrant team atmosphere and streamlined operations. A strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.

Overview

8
8
years of professional experience

Work History

Restaurant Team Member

Thomas Green
01.2019 - 08.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Retail Shop Assistant

Life Pharmacy Donna Kerr
01.2021 - Current
  • Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
  • Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
  • Achieved sales targets by effectively promoting store products and upselling items when appropriate.
  • Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
  • Contributed to a positive team atmosphere through effective communication and support of fellow associates.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Streamlined checkout process with efficient bagging techniques that protected merchandise while minimizing wait time.
  • Provided exceptional customer service by promptly addressing inquiries and fulfilling requests for assistance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created a positive impression of the business.
  • Boosted customer satisfaction by providing personalized assistance and product recommendations.

Shed Hand

Davis Shearing
01.2016 - 01.2019

Education

NCEA Level 1, NCEA Level 2, NCEA Level 3

Waitaki Girls' High School
Oamaru, OTA

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking Orders
  • Verbal and written communication
  • Strong Work Ethic
  • Exceptional customer service
  • Money Handling
  • Supply Restocking

Timeline

Retail Shop Assistant

Life Pharmacy Donna Kerr
01.2021 - Current

Restaurant Team Member

Thomas Green
01.2019 - 08.2020

Shed Hand

Davis Shearing
01.2016 - 01.2019

NCEA Level 1, NCEA Level 2, NCEA Level 3

Waitaki Girls' High School

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Millie Robert