Millie Robert
Gore,STL
Summary
Proven to excel in fast-paced environments, I leveraged strong teamwork and exceptional customer service skills at Life Pharmacy Donna Kerr to significantly enhance customer satisfaction. Skilled in money handling and verbal communication, I consistently met sales targets and fostered positive relationships, contributing to a vibrant team atmosphere and streamlined operations. A strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
Work History
Restaurant Team Member
Thomas Green
01.2019 - 08.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Retail Shop Assistant
Life Pharmacy Donna Kerr
01.2021 - Current
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Achieved sales targets by effectively promoting store products and upselling items when appropriate.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Contributed to a positive team atmosphere through effective communication and support of fellow associates.
- Assisted customers with prompt and polite support in-person and via telephone.
- Streamlined checkout process with efficient bagging techniques that protected merchandise while minimizing wait time.
- Provided exceptional customer service by promptly addressing inquiries and fulfilling requests for assistance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created a positive impression of the business.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
Shed Hand
Davis Shearing
01.2016 - 01.2019
Education
NCEA Level 1, NCEA Level 2, NCEA Level 3
Waitaki Girls' High School
Oamaru, OTASkills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Verbal and written communication
- Strong Work Ethic
- Exceptional customer service
- Money Handling
- Supply Restocking
Timeline
Retail Shop Assistant
Life Pharmacy Donna Kerr
01.2021 - Current
Restaurant Team Member
Thomas Green
01.2019 - 08.2020
Shed Hand
Davis Shearing
01.2016 - 01.2019
NCEA Level 1, NCEA Level 2, NCEA Level 3
Waitaki Girls' High School
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