Milly Forsythe
Leithfield,Christchurch, NZ
Overview
3
3
years of professional experience
Work History
Learn to Swim Instructor
Amberley Aquatic Facility
Amberley, NZ
10.2024 - Current
- Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
- Taught students pool and water safety guidelines.
- Provided one-on-one instruction for students requiring additional support, improving their overall skill level substantially.
- Continuously improved teaching methods by seeking feedback from students, parents, and colleagues, resulting in higher satisfaction rates among participants.
- Facilitated group activities to encourage teamwork, communication, and social interaction among students.
Lifegard
Amberley Aquatic Facility
Amberley, NZ
10.2022 - Current
- Acquired and upheld expertise in first responder skills including First Aid and CPR.
- Monitored safety of guests in and around a facility
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting patrons with courtesy and resolving issues promptly.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Education
Finished Level 3 Qualifications -
Rangiora High School
10.2024
Skills
- Patience and empathy
- Certification in CPR and first aid
- Customer service
- Adaptability and dependability
- Verbal and written communication
- Flexible schedule
Timeline
Learn to Swim Instructor
Amberley Aquatic Facility
10.2024 - Current
Lifegard
Amberley Aquatic Facility
10.2022 - Current
Finished Level 3 Qualifications -
Rangiora High School