Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Minh Duc Dong

Auckland,AUK

Summary

Dynamic Head Waiter at Larva Billiard Club and Coffee Shop, skilled in team collaboration and guest service. Proactively anticipated guest needs, ensuring exceptional dining experiences. Expert in menu recommendations and table management, contributing to a seamless restaurant operation. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving.

Overview

1
1
year of professional experience

Work History

Head Waiter

Larva Billiard Club and Coffee Shop
Ngo Quyen, Hai Duong
04.2024 - 01.2025
  • Reported special dietary requirements and allergies to kitchen personnel promptly.
  • Verified menu accuracy for prices, ingredients, and preparation methods prior to service.
  • Anticipated guest needs proactively to deliver exceptional customer service.
  • Completed opening and closing checklists to facilitate efficient restaurant operations.

Education

Bachelor of Business Administration And Management - Information Management

New Zealand Skills And Education College
99 Albert Street, Auckland Central, Auckland 1010
07-2028

English Education

Seafied School of English
99 Albert Street, Auckland Central, Auckland 1010
07-2025

Skills

  • Team collaboration
  • Price memorization
  • Guest service and support
  • Problem solving
  • Table management
  • Menu recommendations
  • Buffet setup and breakdown
  • Team supervision

Custom

  • I am looking for a part-time job on weekdays or full-time on weekend because I am an international student. I am capable of working as a kitchen hand, waiter and cleaning.

Timeline

Head Waiter

Larva Billiard Club and Coffee Shop
04.2024 - 01.2025

Bachelor of Business Administration And Management - Information Management

New Zealand Skills And Education College

English Education

Seafied School of English

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Minh Duc Dong