Summary
Overview
Work History
Education
Skills
Languages
visa
Timeline
Generic

Minseo Kim

Wellington,WGN

Summary


I've come over to New Zealand from South Korea on a Working Holiday Visa six month ago. My qualification is enthusiastic, positive and dedicated with strong customer service skills, and highly adaptable as well as quick learner. I'm a time management.

Overview

5
5
years of professional experience

Work History

Teacher

Seoul City Hall
05.2023 - 09.2023

Reading to Children with Hearing Impaired Parents

  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Fostered student curiosity and interest through creative hands-on activities.

Server

Seoul House
05.2023 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Cultivated warm relationships with regular customers.


Shop Attendant

Haremai (Asian Food Market)
05.2023 - 07.2023
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Stocked shelves and organized merchandise displays for easy retrieval.

Server

Hong-Jae Pub
03.2022 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Gas Station Attendant

LPG Gas Station
02.2021 - 09.2022
  • Pumped gas for guests and took payments.
  • Maintained inventory of all saleable items.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Built trustful relationships with customers to encourage return visits.

Library Volunteer

Highschool
03.2019 - 11.2021
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Performed basic book reshelving and obtained items from book drop.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Processed new library collections, accurately cataloging and indexing materials.
  • Promoted library at special events and community gatherings.
  • Increased library engagement through community outreach and activity schemes.

Education

Myeong Ji University
Seoul, Korea
02.2027

Wellington ETC (language School)
Wellington, NZ
07.2023

Auckland NZLC(language School)
Auckland, NZ
04.2023

Skills

  • Dining Customer Service
  • Seating Assignment Preparation
  • Courteous Phone Demeanor
  • Table Setting Arrangements
  • Taking Reservations
  • Forecast Preparation
  • Guest Satisfaction
  • Managing all tables
  • Guest seating arrangements

Languages

English
Professional Working
Korean
Native or Bilingual

visa

Working Holiday visa (February,2023~February,2024)

Timeline

Teacher

Seoul City Hall
05.2023 - 09.2023

Server

Seoul House
05.2023 - Current

Shop Attendant

Haremai (Asian Food Market)
05.2023 - 07.2023

Server

Hong-Jae Pub
03.2022 - 09.2022

Gas Station Attendant

LPG Gas Station
02.2021 - 09.2022

Library Volunteer

Highschool
03.2019 - 11.2021

Myeong Ji University

Wellington ETC (language School)

Auckland NZLC(language School)
Minseo Kim