- Listening to podcasts for continuous learning and personal growth
- Trading and exploring financial markets
- Content creation and Vlogging
- Spending quality time with kids and family
- Travelling and experiencing new cultures
- Script Writer
Sanu Santhosh
2/34 Don Croot Street, Auckland,Morningside
Summary
Passionate and results-driven sales master with over 6 years of proven success in the liquor industry. Known for smashing sales targets, leading high-performing teams, and developing new business opportunities. Skilled at combining exceptional customer service with smart sales strategies to deliver record-breaking results, loyal customer networks, and sustainable business growth.
Overview
12
12
years of professional experience
Work History
Store Manager
BlackBull Liquor GreyLynn
09.2023 - Current
- Led team in achieving sales targets through effective inventory management and customer engagement strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
General Store Manager
Ibwis Mart
11.2021 - 07.2023
- Delivered excellent customer service, ensuring positive shopping experiences and customer satisfaction
- Met with supplier representatives to maintain strong business relationships and negotiate deals
- Managed stock orders, inventory control, and regular stocktaking
- Designed and implemented offers and promotions to increase sales and customer engagement
- Supported checkout operations and managed online deliveries during peak business hours
- Prepared staff rosters, assigned duties, and supervised daily operations to maintain efficiency
- Represented the store in franchise meetings, contributing ideas and feedback to improve performance
- Implemented business development tactics to drive growth and expand market presence
Store Manager
St Luke’s Liquor Centre
03.2019 - 01.2021
- Delivered excellent customer service, building strong customer relationships and ensuring satisfaction
- Met with supplier and brand representatives to negotiate and strengthen partnerships
- Managed stock orders, inventory control, and ensured accurate stocktaking
- Set up competitive pricing strategies to maximize sales and profitability
- Prepared staff rosters, assigned duties, and supervised team performance
Duty Manager/ Asst Store Manager
Merchants Liquor Orewa & Albany
03.2018 - 03.2019
- Customer Services
- Entering Invoices
- Stock Order
- Pricing & Labelling
- Stock Taking
- Assigning shifts for staff
Clinical Support Service, Acting Supervisor (Casual)
Waitakere Hospital (WDHB), Henderson
02.2016 - 02.2018
- Carpet Cleaning
- Hospital Cleaning
- Orderly Service
(Convention Centre & Bar) F&B (part time)
Alexandra Park Epsom, Auckland
03.2015 - 12.2015
- Keeping property neat and clean
- Vacuuming, Carpet cleaning.
- Cleaning Bar Table
Food & Beverage Attendant (Trainee/ internship)
The Langham Hotel, Auckland
09.2015 - 12.2015
- Table setting
- Coffee Making
- Dishwashing & Glass polishing
- High tea stand setting in charge
- Serving Food
- Tea Bag Making
Receptionist (part time)
Club Mahindra Holidays Kerala, India
02.2014 - 11.2014
- Answering correspondence and phone calls
- Data Entry
- Welcoming the Customers to Office
- Ordering stationery and keeping office supplies in stock
- Dealing with Electricity, Rent and Telephone Bills
- Other administration Supports
Trainee
Euro Air Voyages & Tours Pvt. Ltd. Kerala, India
05.2013 - 06.2013
- Air Ticketing
- Booking
- Answering correspondence and phone calls
Education
Duty Manager Certificate -
Auckland Council
Nz Cleaning Certificate Level 3 - undefined
01.2017
Graduate Diploma - Hospitality Management
Auckland Institute of Studies
12.2015
Licence Controller Qualification (LCQ) - undefined
Auckland Institute of Studies
06.2015
Bachelor of Commerce - Travel & Tourism Management
MG University
07.2014
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Cash management
- Inventory management
- Sales strategies
- Retail sales techniques
Interests
Timeline
Store Manager
BlackBull Liquor GreyLynn
09.2023 - Current
General Store Manager
Ibwis Mart
11.2021 - 07.2023
Store Manager
St Luke’s Liquor Centre
03.2019 - 01.2021
Duty Manager/ Asst Store Manager
Merchants Liquor Orewa & Albany
03.2018 - 03.2019
Clinical Support Service, Acting Supervisor (Casual)
Waitakere Hospital (WDHB), Henderson
02.2016 - 02.2018
Food & Beverage Attendant (Trainee/ internship)
The Langham Hotel, Auckland
09.2015 - 12.2015
(Convention Centre & Bar) F&B (part time)
Alexandra Park Epsom, Auckland
03.2015 - 12.2015
Receptionist (part time)
Club Mahindra Holidays Kerala, India
02.2014 - 11.2014
Trainee
Euro Air Voyages & Tours Pvt. Ltd. Kerala, India
05.2013 - 06.2013
Nz Cleaning Certificate Level 3 - undefined
Graduate Diploma - Hospitality Management
Auckland Institute of Studies
Licence Controller Qualification (LCQ) - undefined
Auckland Institute of Studies
Bachelor of Commerce - Travel & Tourism Management
MG University
Duty Manager Certificate -
Auckland Council
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