Miracle Ikahihifo
AUCKLAND
Summary
Hello, I am an Energetic and ambitious Pasifika professional with a strong commitment to integrity and teamwork. Proven ability to collaborate effectively with diverse groups to achieve objectives on time. Excellent interpersonal skills foster positive interactions and create comfortable environments for others. Seeking a full-time or Part-time position to support family while contributing to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Insurance Broker
Coversure
Manukau
04.2025 - 01.2026
- Managed client communications through phone and email correspondence.
- Developed strong relationships with clients to ensure satisfaction and retention.
- Developed insurance policies and programs to meet customer needs.
- Responded to customer inquiries and problems to promote great service.
Education
Bachelor of Social Work - Social Work
Manukau Institute of Technology
Auckland, NZ11-2029
Graduate Certificate - Social Work
Manukau Institute of Technology
Auckland, NZ11-2025
Skills
- Client communication
- Customer service
- Relationship building
- Case management
- Conflict resolution
- Team collaboration
- Time management
Affiliations
- Volunteer, Limited service volunteer - Whenuapai, (2024)
- Pick Packing, The Fono - sylvia park, (2023)
- Sausage sizzle, Mangere college - Mount Roskill, (2023)
- Women Expo, Coversure - Hamilton, (2025)
Certification
- Certificate Social work - Manukau Institute of Technology, Issued in July - Nov (2025)
- Learner's license - Working towards restricted license now
Timeline
Insurance Broker
Coversure
04.2025 - 01.2026
Bachelor of Social Work - Social Work
Manukau Institute of Technology
Graduate Certificate - Social Work
Manukau Institute of Technology