Summary
Overview
Work History
Education
Skills
SIDE HUSTLE
Languages
References
Timeline
Generic
Miracle Sakaria

Miracle Sakaria

Auckland,AUCKLAND

Summary

My name is Miracle Sakaria. I am 23 years old. I am a graduate student of Level 3 tourism in the aviation industry and a Level 4 certificate in aviation, working as a CSA for arrival at the Auckland international airport for Menzies Aviation. I see myself with big opportunities ahead of me. I say that I have a lot of potential and capability in so many things. I am a very industrious person who is dedicated to learning new skills and experiences. My friendliness brings laughter and bright smiles to peoples faces. I am a hardworking, reliable, mature and intelligent individual with a great sense of humor who is looking for a fulltime job. I am a fast learner and can work well under pressure. I consider myself as an onerous person, who never doubts in giving a helping hand. Outcome of my goal is to be more ambitious and to learn more skills. Currently I have great skills in customer service, computer skills that I would expand on, dealing with situations and giving a helping hand when needed. If I was to be given the opportunity, I know that my experiences will grow more and hopefully lead me to a pathway that will become my future.

Overview

2
2
years of professional experience

Work History

Airport Staff

Menzies Aviation
01.2023 - Current
  • BTU (ARRIVAL STAFF)
  • Engaging in supporting and tracing delayed luggage from around the world, dealing with customers stress, to reuniting them with their luggage
  • Deliveries / rushing bags / receptionist welcoming our airlines into Auckland through announcements with great attitude and kindness
  • Sometimes can be draining with long hrs
  • Having to stay back due to delays / disrupt but wouldn't change what I love, helping and meeting new customers from all over the world.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.

Administrative

Nexus Logistics
  • Admin- paperwork's/reports/ organizing- docs/spreadsheets/word/Microsoft excel.

Education

Travel, Tourism and Airline industry, Level 3 with strands in Tourism and travel -

New Zealand School of Tourism
01.2019

Travel, Tourism and Airline industry, Level 3 with strands in Aviation -

New Zealand School of Tourism
01.2019

Certificate in Aviation, Level 4 -

New Zealand School of Tourism
01.2019

NCEA Level 1 -

Hillmorton High School

NCEA Level 2 -

Hillmorton High School

Level 3 -

Hillmorton High School

UE entrance -

Hillmorton High School

Essential First aid course -

Hillmorton High School

Skills

  • Team Work
  • Dealing with situations
  • Communication skills
  • Work well under pressure
  • Fast pace
  • Independent
  • Fast Learner
  • Computer skills
  • Interacting
  • Reliable & Honest
  • Administrative writing
  • Administrative tasks
  • Administrative operations
  • Administrative duties
  • Administrative Skills

SIDE HUSTLE

Family Business (Imelda's poly food), Catering/Serving service.

Languages

Samoan-English

References

  • Sheila Balanag 0212522412 sheila.balanag@menzieaviation.com (MANAGER)
  • Cass Orcsik, 03 377 1704, cassorcsik@nzschooloftourism.com

Timeline

Airport Staff

Menzies Aviation
01.2023 - Current

Administrative

Nexus Logistics

Travel, Tourism and Airline industry, Level 3 with strands in Tourism and travel -

New Zealand School of Tourism

Travel, Tourism and Airline industry, Level 3 with strands in Aviation -

New Zealand School of Tourism

Certificate in Aviation, Level 4 -

New Zealand School of Tourism

NCEA Level 1 -

Hillmorton High School

NCEA Level 2 -

Hillmorton High School

Level 3 -

Hillmorton High School

UE entrance -

Hillmorton High School

Essential First aid course -

Hillmorton High School
Miracle Sakaria