Miranda Ng Lam

Auckland,AUK

Summary

Dynamic Team Leader at Supply Chain Solutions with a proven track record in enhancing team performance through effective coaching and conflict resolution. Skilled in relationship building and performance improvement, I foster an inclusive culture that empowers individuals, resulting in a 20% increase in overall team productivity.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

years of professional experience

Work History

Team Leader

SUPPLY CHAIN SOLUTIONS

08.2017 - Current

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Education

No Degree -

Matin Hautus Institute

Apia, Samoa

02-2015

No Degree - Nursing

CQ University Rockhampton

Rockhampton, QLD Australia

04-2021

Skills

Teamwork and collaboration
Attention to detail
Team motivation
Team supervision
Work Planning and Prioritization
Overseeing daily activities
Daily workflow improvement
Leading team meetings
Relationship building
Staff education and training

Shift scheduling
Documentation and reporting
Performance improvement
Verbal and written communication
Leadership
Time management
Multitasking
Organizational skills
Active listening

Languages

English

Full Professional

Samoan