Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miriama Te Puni

Gisborne

Summary

Dynamic Operations Manager with a proven track record at APL Logistics, enhancing operational efficiency and employee performance. Expert in logistics management and fostering customer relationships, I've led teams to significantly improve accountability and service delivery. Skilled in strategic planning and conflict resolution, my leadership has resulted in notable company advancements.

Overview

15
15
years of professional experience

Work History

Operations Manager

APL Logistics
06.2023 - 02.2024
  • Created the traffic management decision of the company.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Operations Manager

Tairawhiti Contractors Ltd
04.2020 - 01.2023
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Site Traffic Management Supervisor and Admin

Pro Traffic Solutions Ltd
02.2018 - 05.2021
  • Enhanced team productivity by implementing effective project management strategies and streamlining communication processes.
  • Spearheaded the development of new products or services based on market insights gathered through data analysis techniques.
  • Delivered presentations at industry conferences, showcasing company expertise in relevant fields while building brand recognition.
  • Implemented practices of new safety measures when installing and removing works in the active carriageway.
  • I wrote and submitted traffic plans and documents to the council.
  • Assisting staff when returning from work locations. Issues faced or concerns that may have arisen.
  • Driving Class 2 vehicles.
  • Vehicle Maintenance.

Meat Processor

Ovation Nz
02.2017 - 08.2017
  • Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
  • Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
  • Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
  • Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.

Horticulture

Gueze Contracting
02.2017 - 06.2017
  • Supported community outreach initiatives such as horticulture workshops, garden tours, and educational events to promote sustainable gardening practices.
  • Cultivated a network of professional contacts within the field of native plant horticulture, fostering collaboration on future projects and initiatives.
  • Supported successful team dynamics by providing training and mentorship for junior growers in cannabis horticulture best practices.

Machine Operator (Toyo)

Leaderbrand Ltd
07.2016 - 02.2017
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Night Fill

PAK'nSAVE
02.2016 - 11.2016

Restocked shelves of required brands.

Teachers Aid

Makarika School
03.2015 - 01.2016
  • Maintained safety and security by overseeing students in recess environments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Mentored and tutored individual students needing additional help.

Wool Technician

Poverty Bay Shearing
02.2015 - 10.2015
  • Collaborated with team members to streamline processes and improve overall productivity.
  • Assisted in the creation of detailed product manuals for end-users, demonstrating our commitment to exceptional customer support and satisfaction.
  • Coordinated closely with sales teams to provide accurate information about product specifications and availability, leading to improved customer relations.
  • Assisted in developing new wool products, contributing to increased revenue for the company.
  • Provided training for new Wool Technicians, ensuring consistent quality standards across all personnel.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ongoing projects.
  • Continuously updated personal expertise within the field by attending workshops, conferences, and other professional development opportunities related to Wool Technology advancements.
  • Enhanced wool quality by implementing effective sorting and grading techniques.
  • Implemented safety protocols, resulting in reduced workplace accidents and injuries among staff members.

Fencing

Impact Contractors
02.2009 - 02.2012
  • Discussed fencing needs with customers and estimated and quoted prices.
  • Maximized pasture utilization by rotating grazing areas, managing fencing systems, and monitoring grass growth patterns.
  • Constructed fencing and other deterrents to keep out wildlife.
  • Customized fencing designs to enhance aesthetic appeal and meet specific client preferences.
  • Ensured compliance with local regulations regarding land use permits while conducting activities such as fencing construction or pasture expansion projects.
  • Erected and maintained fencing to protect crops and livestock from predators, ensuring farm security.
  • Coordinated seasonal tasks such as hay production, pasture rotation, fencing repairs, and water system maintenance for optimal resource use throughout the year.

Education

Certificate - Automotive Engineering

Eastern Institute of Technology
Ruatoria, GIS

Certificate - Farming Industry

Eastern Institute of Technology
Ruatoria, GIS

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Project management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • MS office
  • Maintaining compliance
  • Client relationships
  • Inventory control
  • Strategic planning
  • Process improvement
  • Schedule management
  • Health and safety compliance
  • Organizational management
  • Superb time management skills
  • Quality assurance controls
  • Project planning and development
  • Logistics management
  • Delegation
  • Invoice processing
  • Conflict mediation
  • Business planning
  • Product management
  • Risk management
  • Data analysis
  • Forecasting and scheduling
  • Vendor sourcing
  • Contract management
  • Cultural awareness

Timeline

Operations Manager

APL Logistics
06.2023 - 02.2024

Operations Manager

Tairawhiti Contractors Ltd
04.2020 - 01.2023

Site Traffic Management Supervisor and Admin

Pro Traffic Solutions Ltd
02.2018 - 05.2021

Meat Processor

Ovation Nz
02.2017 - 08.2017

Horticulture

Gueze Contracting
02.2017 - 06.2017

Machine Operator (Toyo)

Leaderbrand Ltd
07.2016 - 02.2017

Night Fill

PAK'nSAVE
02.2016 - 11.2016

Teachers Aid

Makarika School
03.2015 - 01.2016

Wool Technician

Poverty Bay Shearing
02.2015 - 10.2015

Fencing

Impact Contractors
02.2009 - 02.2012

Certificate - Automotive Engineering

Eastern Institute of Technology

Certificate - Farming Industry

Eastern Institute of Technology
Miriama Te Puni