Misaki Aiso
Point England,AUK
Summary
Leveraged experience at Palfe, an inbound-focused calligraphy workshop, providing bilingual support, and coordinating workshops to enhance participant satisfaction. Skilled in inventory management and delivering exceptional service to participants from diverse cultural backgrounds.
Overview
4
4
years of professional experience
Work History
Customer Service and Workshop Staff
Palfe
Chuo, Osaka
03.2022 - Current
Customer Service and Sales
- Operated the cash register, processed payments, and provided receipts accurately and efficiently.
- Assisted participants in English and Japanese, offering guidance tailored to individual needs.
Operations and Management
- Supported workshop operations, including the preparation of materials and maintaining organized workstations.
- Managed the inventory of brushes, ink, and other supplies, ensuring availability for participants.
Marketing and Promotion
- Captured and edited photos of workshops and participants for online promotion.
Education
Bachelor of Arts - International Relations
Ritsumeikan Univercity
Kyoto, JAPAN03-2027
Skills
- Customer service, guest assistance
- Cash handling and point-of-sale operations
- Bilingual communication (English, Japanese)
- Workshop preparation and material management
- Event support and coordination
- Problem-solving, flexibility
Affiliations
- Active member of the badminton club – participated in team matches and tournaments, developing teamwork and discipline
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Korean
Elementary
Accomplishments
- TOEIC score: 815
- Vice captain of the Badminton Club, demonstrating leadership and teamwork
- Team leader at Palfe Calligraphy Workshop, supervising staff, and coordinating daily operations
Timeline
Customer Service and Workshop Staff
Palfe
03.2022 - Current
Bachelor of Arts - International Relations
Ritsumeikan Univercity