Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Suntech electronic and electrical services
Auckland, Auckland
02.2012 - Current
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Created detailed reports on the performance of individual departments within operations.
Formed and sustained strategic relationships with clients.
Motivated and evaluated personnel for performance improvement and goal achievement.
Performed cost analysis for various projects to determine budget requirements.
Maintained accurate inventory records to track stock levels and minimize costs.
Addressed customer concerns with suitable solutions.
Prepared staff work schedules and assigned team members to specific duties.
Built strong operational teams to meet process and production demands.
Developed and implemented operational procedures to ensure quality standards are met.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Identified needs of customers promptly and efficiently.
Senior Technician
The Third Eye
Auckland, Auckland
02.2009 - 12.2011
Installed new components or replaced defective parts to restore functionality.
Tested components, assemblies and systems to diagnose problems.
Utilized hand tools to properly splice cables.
Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
Kept records of parts and equipment used in projects to update inventory.
Filled out work orders, repair logs and maintenance plans to document work completed.
Communicated with distributors to acquire necessary equipment for projects.
Set up, configured, and monitored safety equipment for use by technical personnel.
Worked effectively in team environments to make the workplace more productive.
Education
Diploma in Electronic Eng - Electronic Engineering
Fiji Institute of Technology
Suva Fiji
01-2004
Skills
Occupational Safety Oversight
Production
Marketing
Incidents management
Performance reporting
Performance monitoring
Team building/leadership
Project management
Project planning and development
Affiliations
Employee of the Month Award
Target Achievement: Consistently exceeded sales goals by 20% through strategic planning and execution
Certification
Diploma in Electronic Engineering
Timeline
Operations Manager
Suntech electronic and electrical services
02.2012 - Current
Senior Technician
The Third Eye
02.2009 - 12.2011
Diploma in Electronic Engineering
Diploma in Electronic Eng - Electronic Engineering
Fiji Institute of Technology
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