Summary
Overview
Work History
Education
Skills
Type of visa
Timeline
Generic

Miss. Kanlaya Saejung

Whitaker Place,AUK

Summary

Dynamic hospitality professional with extensive experience at Woraburi Phuket Resort & Spa, excelling in service orientation and time management. Proven ability to enhance guest satisfaction through effective problem-solving and flexibility. Skilled in coordinating operations and ensuring safety, consistently delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Hotel Receptionist

Woraburi Phuket Resort & Spa,
Phuket , Thailand
05.2022 - 12.2022
  • Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
  • Monitored security cameras located in lobby areas to ensure safety of staff members and guests.
  • Responded to customer complaints and addressed issues promptly and professionally.
  • Handled incoming mail and faxes; distributed appropriately within the organization.

Customer Service

Seven - Eleven Staff
Chiang Rai, Thailand
06.2021 - 12.2021
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Waitress

Yunnan Restaurant
Chiang Rai, Thailand
05.2018 - 05.2019
  • Prepared tables by setting up linens, silverware and glassware.
  • Took beverage orders from patrons and served drinks promptly.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.

Education

Bachelor of Arts - Arts And Humanities

Asia-Pacific International University
Saraburi, Thailand
05-2023

Skills

  • Time management
  • Service orientation
  • Patience and tolerance
  • Flexibility
  • Hospitality services

Type of visa

Working and Holiday Visa 

Timeline

Hotel Receptionist

Woraburi Phuket Resort & Spa,
05.2022 - 12.2022

Customer Service

Seven - Eleven Staff
06.2021 - 12.2021

Waitress

Yunnan Restaurant
05.2018 - 05.2019

Bachelor of Arts - Arts And Humanities

Asia-Pacific International University

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Miss. Kanlaya Saejung