Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Katene

Manurewa,Auckand

Summary

I am highly effective at taking leadership direction from superiors as well as mentoring junior officers. I am always willing to learn and emphasise while keeping everything professional. I'm focused on maintaining strong relationships with coworkers and the people in the community.

Overview

4
4
years of professional experience

Work History

Swim Instructor

Swimsation
Te Atatu, Auckland
03.2024 - Current
  • Instructed participants on water safety rules and regulations.
  • Ensured that swimmers followed pool rules and regulations at all times.
  • Updated records of attendance, skill levels achieved and other relevant information for each student.
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.
  • Resolved conflicts between swimmers while maintaining a professional demeanor.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.

Customer Service Receptionist

Auckland council
Henderson, Auckland
02.2023 - 02.2024
  • Greeted customers upon arrival and provided them with information on products and services.
  • Answered incoming calls, responded to customer inquiries, and directed callers to the appropriate department or personnel.
  • Assisted customers in resolving account issues by providing accurate information in a timely manner.
  • Handled customer complaints professionally while maintaining a positive attitude.

Swimming Instructor

Auckland council
Henderson, Auckland
01.2021 - 02.2023
  • Instructed swimmers of all ages on proper technique, stroke development and water safety.
  • Demonstrated swimming skills to students while providing corrective feedback.
  • Created lesson plans tailored to the individual needs of each student.
  • Conducted poolside assessments to evaluate swimmer's abilities and progress.
  • Maintained a safe and enjoyable learning environment for students.
  • Set up equipment before classes began and put it away afterwards.

Education

Pre Police LV 3 -

NZIS
Sylvia Park Campus
12-2024

NCEA LV 3 -

Waitakere College
Auckland, NZ
12-2021

NCEA LV 2 -

Waitakere College
Auckland, NZ
12-2020

NCEA LV 1 -

Waitakere College
Auckland, NZ
12-2019

Skills

  • Water safety monitoring
  • Water Rescue
  • Competitive swim instruction
  • Pool operations
  • Lifesaving
  • Swimming technique instruction
  • First and CPR instruction
  • Class leadership
  • Professional
  • Respectful

Timeline

Swim Instructor

Swimsation
03.2024 - Current

Customer Service Receptionist

Auckland council
02.2023 - 02.2024

Swimming Instructor

Auckland council
01.2021 - 02.2023

Pre Police LV 3 -

NZIS

NCEA LV 3 -

Waitakere College

NCEA LV 2 -

Waitakere College

NCEA LV 1 -

Waitakere College

Similar Profiles

CREATE PROFILE
Misty Katene