Misty Mckenzie

• Presented exceptional customer service practices, fostering ongoing relationships built on trust and respect.
• Strengthened communication between team members by establishing clear channels for information sharing.
• Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
• Helped with meal prep for afterschool and before school for the children.
• Provided support for my Manager and Assistant Manager with helping settle the kids and completing tasks when needed.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Worked different stations to provide optimal coverage and meet production goals.

* Wrote weekly reports on my section to analyse what products sold more during that week to make sure restocks are done correctly.

* I was a keyholder which meant i was authorised to open the store and close the store each day.

* I trained staff on how to look after my section well by showing them how we kept the clothes, changing rooms and floors tidy and safe from hazards.

* I am experienced in completing refunds and sales on the till as well as handling cash when doing the banking, as well as the morning and end of day cash ups.

* I engaged positively with each customer, providing professional and polite support for sale and service needs.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Maintained tidy and organized store environment to comply with cleanliness standards.