Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Misty Schaumkel

Hawkes Bay,Waipukurau

Summary

Proven to enhance customer satisfaction and orchard productivity, I bring a strong work ethic from Ruataniwha Takeaways and exceptional organization skills. Expert in greeting clients with empathy, my background includes streamlining travel arrangements at Hello World and boosting efficiency in agricultural practices at Mr Apple. I excel in verbal communication and adapt swiftly to ensure peak performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Ruataniwha Takeaways
10.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sanitized and cleaned counters, shelves, floors and food service equipment.
  • Facilitated open communication between clients, families, and healthcare teams to ensure seamless coordination of care services.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Improved customer satisfaction by providing timely and efficient service at the front counter.
  • Adapted quickly under pressure while maintaining attention-to-detail during peak service times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.


Travel Agent Assistant

Hello World
04.2024 - 05.2024
  • Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
  • Created detailed travel itineraries, incorporating flight, accommodation, and activity options tailored to individual client needs.
  • Assisted in organizing promotional events and marketing initiatives to increase agency visibility and attract new clientele.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Organise and schedule clients cruise bookings and hotels.

Thinning

Mr Apple
11.2022 - 12.2023
  • Improved orchard productivity by implementing efficient pruning and thinning techniques.
  • Demonstrated adaptability to changing weather conditions and adjusted work methods accordingly for optimal results.
  • Contributed to a positive team atmosphere by collaborating closely with fellow pickers, sharing knowledge and coordinating tasks.
  • Enhanced overall orchard sustainability by practicing responsible resource management and adhering to environmentally friendly practices.
  • Improved overall productivity with consistent adherence to established schedules, completing tasks within allocated timeframes.
  • Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing hazards.

Education

No Degree - Flight Attendance

Central Hawkes Bay College
Waipukurau, NZ
12.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Verbal and written communication
  • Greeting Clients
  • Weather Tolerance
  • Strong work ethic

Certification

  • Restricted License
  • Level 2 Merit/Excellence Endorsement Recipient
  • (Sports) Basketball MVP and Captain
  • Completed course work in NZQA Level 1, Level 2 and Level 3

Timeline

Travel Agent Assistant

Hello World
04.2024 - 05.2024

Thinning

Mr Apple
11.2022 - 12.2023

Receptionist

Ruataniwha Takeaways
10.2021 - Current

No Degree - Flight Attendance

Central Hawkes Bay College

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Misty Schaumkel