Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Accomplishments
References
Timeline
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Misty Thrupp

Porirua,Wellington

Summary

I am a hard-working, motivated, and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with.

Responsible team member offering proven skills in maintaining clean facilities, and promoting customer satisfaction through exceptional service. Strong work ethic, adaptability, and exceptional interpersonal skills. Dedicate long hours to complete fast-paced work. Customer service-driven team player, good at connecting with people and fostering patron loyalty. Highly motivated, with a desire to take on new challenges. Ability to work effectively unsupervised and quickly master new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Merchandiser /Retail Sales Associate

FARMERS TRADING COMPANY
Coastlands, Whakatane
02.2024 - 01.2025
  • Organized merchandise displays to enhance product visibility and customer engagement.
  • Collaborated with store management to optimize inventory placement and flow.
  • Implemented promotional signage to highlight seasonal products and marketing campaigns.
  • Assisted in planning layout changes to improve customer shopping experience and accessibility.
  • Reported on inventory levels and suggested reorder quantities for popular items.
  • Updated store planograms in collaboration with management.
  • Organized product displays in accordance with corporate guidelines.
  • Maintained accurate inventory records of all stock items.
  • Assisted customers in selecting appropriate merchandise for their needs.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Collaborated with store management to ensure effective implementation of promotional activities.
  • Created visual displays to showcase products in interactive and engaging way.
  • Monitored customer feedback regarding product availability, quality, and pricing.
  • Analyzed customer shopping habits to identify opportunities for increased sales.
  • Used company provided mobile technology to perform basic job functions.
  • Participated in weekly meetings with store managers to discuss upcoming promotions.
  • Performed data entry tasks related to the tracking of inventory levels.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Maintained a clean and organized retail environment to enhance shopping experience.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Addressed customer inquiries and resolved issues in a professional manner.
  • Collaborated with team members to ensure efficient store operations and customer service.

Commercial and Residential Cleaner

GREEN ACRES
Whakatane, Whakatane
01.2024 - 12.2024
  • Cleaned residential and commercial spaces using appropriate cleaning supplies and equipment.
  • Maintained cleanliness standards in various environments including offices and homes.
  • Followed safety protocols while handling cleaning chemicals and equipment.
  • Communicated effectively with clients to understand their specific cleaning needs.
  • Vacuumed carpets and upholstered furniture.
  • Cleaned interior walls when needed using appropriate solutions.
  • Followed company uniform, performance and security policies with every job.
  • Reported any maintenance issues encountered while performing duties.

Kitchen Hand

Awakeri Takeaways
Whakatane, Bay Of Plenty
10.2019 - 06.2020

Responsible for assisting with the day to day running of the kitchen. Also involved in ensuring that excellent food hygiene practice is observed in the entire kitchen area.

  • Assisted with food service by working closely with servers to move food out quickly
  • Supported kitchen team members with efficient ingredient preparation and supply restocking
  • Handled food deliveries
  • Handled diverse kitchen upkeep work, including collecting trash, sweeping, and mopping
  • Ensured safe and sanitary food-handling practices, made sure all food preparation areas were cleaned and inspected
  • Maintained regulatory guidelines for food temperatures and ensured storage and service areas were up to established standards

Education

NZ Diploma - Software Development Level 5 & 6

Toi-Ohomai Institute of Technology
Tauranga
02-2024

National Certificate - Retail Level 3

Toi-Ohomai Institue Of Technology
Whakatane
11-2017

National Certificate - Tourism Maori Level 3.

Te Whare Wananga O Awanuiarangi
Whakatane
03-2016

NCEA - Certificate of Educational Achievement, Level 3.

Trident Highschool
Whakatane
11-2016

Trades - Toi-Ohomai Institute of Technology - Business Administration & Computing Level 2

Trident Highschool
Whakatane
11-2016

Skills

  • Training and development
  • Software development
  • Database management
  • Agile methodology
  • Interface design and implementation
  • Application testing
  • Application development
  • Test-driven development
  • Code documentation
  • Project management
  • Object-oriented programming
  • Back-end frameworks
  • Code review and refactoring
  • Proficient in HTML
  • Computer skills
  • Tech-Savvy
  • Resourcefulness
  • Quality assurance
  • Planogram development
  • Visual merchandising
  • Communication skills
  • Customer service
  • Self-motivation
  • Team collaboration
  • Time management
  • Multiple priorities management
  • Problem solving
  • Attention to detail

References

Available on request.

Languages

English
Professional
Te Reo Māori
Full Professional

Certification

  • New Zealand Diploma Software Development Level 5 & 6

Accomplishments

  • Top Student Māori Performing Arts 2016 - Trident High School Awarded
  • Top Student Te Reo Māori 2016 - Trident High School Awarded

References

References available upon request.

Timeline

Retail Merchandiser /Retail Sales Associate

FARMERS TRADING COMPANY
02.2024 - 01.2025

Commercial and Residential Cleaner

GREEN ACRES
01.2024 - 12.2024

Kitchen Hand

Awakeri Takeaways
10.2019 - 06.2020

NZ Diploma - Software Development Level 5 & 6

Toi-Ohomai Institute of Technology

National Certificate - Retail Level 3

Toi-Ohomai Institue Of Technology

National Certificate - Tourism Maori Level 3.

Te Whare Wananga O Awanuiarangi

NCEA - Certificate of Educational Achievement, Level 3.

Trident Highschool

Trades - Toi-Ohomai Institute of Technology - Business Administration & Computing Level 2

Trident Highschool
Misty Thrupp