Summary
Overview
Work History
Education
Skills
Interests
Testimonial
Timeline
Generic

Mitarina Tipene Matua

Summary

I am looking for part-time work in Wellington. I have a strong background in customer service, paired with a design and arts diploma. I am seeking a position that I can apply my creative and customer-centric skills to. I am looking to apply my experience and passion for design, and people in a role that fosters growth and professional development.


Overview

9
9
years of professional experience

Work History

Sales Assistant

Hallensteins Brothers
11.2024 - 01.2025


  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Manager

Ticket Master
01.2023 - 01.2024
  • Led and managed a team of box office staff, providing guidance and support to ensure efficient operations
  • Ensured exceptional customer service by resolving issues, addressing inquiries, and maintaining a positive customer experience
  • Oversaw ticket sales, including cash handling, credit card transactions, and managing ticket inventory


Casual Relief Teacher

Imagine Childcare
01.2022 - 01.2023
  • Developed a positive classroom environment, fostering collaboration and respect among students.
  • Implemented effective behaviour management strategies, resulting in improved student focus and participation.

Brand Ambassador

The In Group
01.2023
  • Executing promotional events, campaigns, and activations to increase brand visibility

Brand Ambassador

Mango Talent
01.2022 - 01.2023
  • Effectively communicating the brand's message and values to consumers

Dance Teacher

Aotawhiti
01.2020 - 01.2021
  • Guiding students year 9 to 10 through dance instruction, choreography, and technique development

Waitress

Movable Feasts
01.2017 - 01.2020
  • Taking orders, serving food and beverages, providing attentive customer service, and maintaining a clean and organized dining environment

Berry Picker

Tram Road
01.2016 - 01.2017
  • Harvesting ripe berries, ensuring quality, and maintaining efficient production

Education

Design and Arts Diploma -

Whitireia
Wellington, NZ
12.2023

Diploma - Te Reo Māori

Ara Institute
Christchurch, NZ
12.2021

Skills

  • Cultural sensitivity
  • Artistic talent
  • Strong leadership
  • Training and mentoring
  • Customer engagement
  • Presentation skills
  • Cash handling
  • Retail industry expertise
  • Retail store operations
  • Customer service

Interests

I find enjoyment and inspiration in dance, art, and design, where I can channel my creativity I take pride in my Māori upbringing, my Iwi Ngāti Kahungungu and Ngāi tahu I feel an unwavering commitment to preserving my cultural identity With my passion for my culture and background shaped by diverse influences, I feel I bring a unique perspective to everything I undertake

Testimonial

Mitarina has displayed excellent leadership and communication skills over the year she has spent with us. Her ability to solve customer issues whenever necessary and her extroverted personality made her a valuable member of Ticketmaster Wellington and for any future employer. I believe she will succeed in any work environment with her coworkers and the job itself.
Finlay Beck, Lead Box Office Supervisor, Ticketmaster.

Timeline

Sales Assistant

Hallensteins Brothers
11.2024 - 01.2025

Manager

Ticket Master
01.2023 - 01.2024

Brand Ambassador

The In Group
01.2023

Casual Relief Teacher

Imagine Childcare
01.2022 - 01.2023

Brand Ambassador

Mango Talent
01.2022 - 01.2023

Dance Teacher

Aotawhiti
01.2020 - 01.2021

Waitress

Movable Feasts
01.2017 - 01.2020

Berry Picker

Tram Road
01.2016 - 01.2017

Design and Arts Diploma -

Whitireia

Diploma - Te Reo Māori

Ara Institute

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Mitarina Tipene Matua