Mitchell Raison
Auckland
Summary
Recent Communications & Media Studies graduate currently working three jobs as a Receptionist at Les Mills New Lynn, Retail Sales Associate at Youknow Clothing Sylvia park, and running my own Fitness Marketing Business (maybetomorrow.co.nz) Having worked in door to door sales, FOH at Mcdonalds and customer handling roles, I bring 5 years of bubbly and strategic customer service experience that leaves prospects feeling comfortable and satisfied. Proficient in email marketing, copywriting, administration work, content creation, and Meta advertising, I played a pivotal role in delivering the outstanding results and customer experiences that help businesses thrive. My interests in fitness, videography, and sales bring an exciting dimension to my ability.
Overview
8
8
years of professional experience
Work History
Receptionist
Les Mills New Lynn
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Liaised with sales team to ensure consistency between promotional messaging and sales objectives.
- Answered phone promptly and directed incoming calls to correct offices.
Retail Sales Associate
YOUKNOW Clothing
10.2024 - Current
- Maintained a clean and organised store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Self Employed
Maybetommorrow.co.nz
10.2022 - Current
- Conducted target market research to discover customer needs and analyse competitor trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Self-motivated, with a strong sense of personal responsibility.
Content Marketing Coordinator
Zuru Edge
04.2024 - 06.2024
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Door-to-Door Sales Representative
Kulture Group
02.2024 - 05.2024
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Set personal performance goals, regularly reviewing progress towards achieving them.
Sotreman
New World Hastings
03.2020 - 05.2022
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Utilised forklift or pallet truck to load, unload, transport and store goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Crew Member
McDonald's
08.2017 - 08.2019
- Extensively trained in cash handling, till keeping and Eftpos transactions on all service offerings.
- Responsive in assessing and quickly adapting to situations where assistance is most required such as moving to front of house, drive-thru or cleaning roles etc. as needed.
- Comprehensive communication skills acquired through greeting customers both in person and drive-thru settings, conversing and serving them in a friendly and professional manner.
Education
Bachelor of Communications - Media Studies
Victoria University of Wellington
10.2023
NCEA Levels - 1,2, and 3
Karamu High School
01.2019
Skills
- Self-Directed
- Calm Under Pressure
- Data entry
- Customer/Client relations
- Appointment scheduling
- Digital marketing proficiency
- Email Marketing / Copywriting
- Sales techniques
- Customer Service
- Phone call handling
- Organization skills
Timeline
Receptionist
Les Mills New Lynn
10.2024 - Current
Retail Sales Associate
YOUKNOW Clothing
10.2024 - Current
Content Marketing Coordinator
Zuru Edge
04.2024 - 06.2024
Door-to-Door Sales Representative
Kulture Group
02.2024 - 05.2024
Self Employed
Maybetommorrow.co.nz
10.2022 - Current
Sotreman
New World Hastings
03.2020 - 05.2022
Crew Member
McDonald's
08.2017 - 08.2019
NCEA Levels - 1,2, and 3
Karamu High School
Bachelor of Communications - Media Studies
Victoria University of Wellington
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