Mitesh Kumar Singh
Wellington,New Zealand
Summary
With 8 years of B2B sales experience in both in-person and phone settings, I am an energetic Sales Representative skilled in leveraging market intelligence to drive sales strategy and achieve targets while expanding territories. Throughout my career, I have taken on challenging positions that have provided me with the necessary experience to earn my Diploma, fueling my motivation and perseverance. My efficient time management enables me to thrive under pressure and work autonomously. Through active client engagement, I have honed my customer service skills and fostered strong relationships based on respect and appreciation. Now, I am eager to bring my knowledge and skills to an organization that values professional and personal growth, where I can continue to expand my career.
Overview
22
22
years of professional experience
Work History
Sales Consultant
Verifone
11.2023 - 01.2025
- Engaged in outbound selling to sales leads referred by channels like ANZ and Kiwibank.
- Addressed customer inquiries swiftly, with precision and effectiveness.
- Maintained high standards in telephonic customer care.
- Coordinated procedures to meet short-term and long-term client requirements.
- Address and elevate customer issues that require managerial intervention.
- Demonstrated ability to work autonomously with effective time management.
- Upholding stringent quality standards through detailed validation processes.
- Evaluated merchant activities to confirm alignment with compliance standards.
- Ensured compliance with up-to-date standards and policies for effective work processes.
- Ensured conformity to established pricing structures and additional delegated permissions.
Franchise Courier
Aremax
06.2011 - 11.2023
- Transported diverse packages to business and consumer clients efficiently.
- Ensured timely adherence to planned routes.
- Consistently managed time effectively to meet deadlines.
- Executed required Health & Safety education modules.
Sales Consultant
Sony Style
03.2008 - 06.2011
- Collaborated with retail teams to optimize sales through effective product displays.
- Assembled strategic sales materials to effectively illustrate features and industry analysis.
- Facilitated communication between customers, management, and sales team for better understanding of requirements.
- Assisted with sales operations and attended to visitor inquiries.
- Analyzed customer needs to provide tailored product and service recommendations.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
- Processed credit and debit card payments to complete the purchasing experience
- Maximized customer retention by resolving issues in a timely manner
- Provided pricing information to customers regarding specific products
- Increased client base by assessing needs to determine and suggest relevant product solutions in alignment with client budgets and schedules
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions
Senior Sales Consultant Finance
Harvey Norman
01.2003 - 02.2008
- Analyzed customers' financial histories through detailed examination of their credit records.
- Established KPIs for integration into regular scorecard assessments.
- Maintained accurate customer profiles through periodic updates of account details.
- Conducted orientation sessions for recruits.
- Collaborated with management to align project-level strategies with expense objectives.
- Prepared accurate datasets for seamless integration into electronic records.
- Collected and confirmed necessary data by maintaining contact with customers.
- Managed customer inquiries with high efficiency and effectiveness.
- Engage in regular meetings to analyze sales performance.
- Managed client questions when colleagues were unavailable.
- Managed sales order accuracy and swift completion.
- Achieved higher than expected sales results through effective pricing negotiations for products, materials and delivery services while managing employee compensation schemes.
Education
Bachelor of Retail and Business Management - Human Resource Management and Employment Relations, Information System
Massey University
Wellington05.2006
Level 1&2 NZCEA - Maths, English, Economics, Computer Studies
Tawa College
Tawa, Wellington11.2005
Skills
- Sales expertise
- Cost reviewing
- Inventory management
- Self-motivated
- Order processing
- Product and service sales
- Proficiency with CRM systems
- Customer service
- Researched sales leads
- Highly competitive
- Knowledgeable in latest Technologies, Smart phones & Tablets, Computers
- Relationship building and management
- Client development
- Customer rapport
- Mentoring and coaching
- Cold calling skills
- Converting leads
- Goals and performance
- Team training
- Sales reporting
Timeline
Sales Consultant
Verifone
11.2023 - 01.2025
Franchise Courier
Aremax
06.2011 - 11.2023
Sales Consultant
Sony Style
03.2008 - 06.2011
Senior Sales Consultant Finance
Harvey Norman
01.2003 - 02.2008
Bachelor of Retail and Business Management - Human Resource Management and Employment Relations, Information System
Massey University
Level 1&2 NZCEA - Maths, English, Economics, Computer Studies
Tawa College
Similar Profiles
Alexandru StanciuAlexandru Stanciu
Acquiring Fraud Analyst at VerifoneAcquiring Fraud Analyst at Verifone
David JuryDavid Jury
Commercial Sales Relationship Manager at VerifoneCommercial Sales Relationship Manager at Verifone
SUDIP SAHASUDIP SAHA
Technical Lead at VerifoneTechnical Lead at Verifone