Mittalben Patel
Lynfield,AUK
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Harni supermarket
Harni, Vadodara
01.2023 - 05.2024
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
R G Pandya High School
Dabhoi03-2005
Skills
- Paperwork Processing
- Product Knowledge
- Complaint resolution
- Retail Marketing
- Conflict Resolution
- In-store support
Languages
English
Limited
Hindi
Professional
Gujarati
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Harni supermarket
01.2023 - 05.2024
High School Diploma -
R G Pandya High School
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