Summary
Overview
Work History
Education
Skills
Software Skills
Languages
Passport
Interview Availability
Visa Type
Personal Information
Career Duties
References
Additional Information
Timeline
Generic
Mizelle Janse Van Rensburg

Mizelle Janse Van Rensburg

Napier City,HKB

Summary

Dedicated immigrant from South Africa with a Bachelor's degree in Tourism and Recreation - Health Science from Northwest University South Africa. I am poised to leverage my skills and experience to enhance operational efficiency, and the overall success of any establishment. My passion for delivering exceptional service and fostering a positive work environment aligns seamlessly with all companies' objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Unqualified Teacher (Permanent Role)

Busy Bees Havelock North Hawkes Bay
03.2024 - Current

Effectively contribute to the teaching team in an environment that empowers children, staff, families and whānau.


Key Accountabilities:

  • Access appropriate advice and support through the Head Teacher and Association administration and professional support team.
  • Effectively complete delegated tasks according to the specified requirements
  • Ensure compliance with the Education (Early Childhood Centres) Regulations, relevant legislation, Association policies and procedures.
  • Ensure high quality early childhood care and education is provided for every child in the kindergarten.
  • Support the Head Teacher in his/her management responsibilities
  • Work in support of the Association’s vision, values and strategic direction.
  • Support children to take an increasing role in their own learning and care
  • demonstrate flexibility and responsiveness
  • provide encouragement, warmth and acceptance to all children
  • develop an understanding of positive guidance strategies
  • maintain a safe environment that is conducive to learning
  • establish positive relationships with children that respect their individuality, culture and place in their community
  • establish positive relationships with Head Teacher, Qualified Teachers, support staff, families and whānau
  • demonstrate skills for effective communication
  • co-operate with and seek support from colleagues
  • to be involved in activities that contribute to the life of the kindergarten
  • participate in relevant professional development

Reliever

Best start
12.2023 - 03.2024

Same as above

Real Estate Agent

CENTURY 21 RUSTENBURG
02.2021 - 07.2021

Duties

  • Listing Properties: Work with property sellers to gather information, take photos, and create compelling listings for properties that are being put on the market.
  • Marketing and Promotion: Employ various marketing strategies to promote properties to potential buyers. This includes online listings, social media campaigns, print materials, and open houses.
  • Buyer and Seller Representation: Act as intermediary between buyers and sellers, representing the interests of the clients during negotiations and transactions.
  • Market Analysis: Analyse local real estate market trends and property values to help sellers determine an appropriate listing price and buyers to make informed offers.
  • Property Showings: Arrange and conduct property showings for potential buyers, providing information about the property's
    features, amenities, and advantages.
  • Negotiation: Negotiate terms and prices on behalf of the clients, aiming to secure the best deal possible while maintaining a positive working relationship with the other party.
  • Contract Preparation: Draft and review purchase agreements and other contracts necessary for real estate transactions, ensuring that all terms and conditions are accurately represented.
  • Client Consultation: Provide guidance and advice to clients about the buying or selling process, including financing options, property inspections, and legal considerations.
  • Networking: Build a strong network within the real estate industry to connect with other professionals such as lenders, inspectors, appraisers, and other agents.
  • Market Research: Staying informed about local real estate market trends, property values, and neighbourhood developments to provide valuable insights to clients.
  • Administrative Tasks: Handle paperwork, documentation, and record-keeping associated with transactions, ensuring that all legal and regulatory requirements are met.
  • Client Communication: Regular update on clients about the progress of the transactions and addressing any concerns or questions that may arise.
  • Property Inspections: Coordinating property inspections and addressing any issues that arise as a result, ensuring that the property meets the buyer's expectations.
  • Problem Solving: Assist clients in resolving any challenges or issues that may arise during the buying or selling process, working to find solutions that satisfy all parties.
  • Continuing Education: Engage in ongoing education to stay up to date with industry developments.
  • Ethical Practices: Conducting all activities with honesty, transparency, and integrity, adhering to the real estate industry's ethical standards.
  • Negotiated, facilitated, and managed real estate transactions.

Accommodation and Hospitality Manager

FLORA HILL GUESTHOUSE & CAFE
01.2012 - 01.2021

Duties

  • Provide exceptional customer service to ensure guest satisfaction.
  • Handle guest inquiries, requests, and complaints, resolving issues promptly.
  • Personalize guest experiences and ensure their needs are met during their stay.
  • Manage guest check-in and check-out processes.
  • Coordinate room assignments and manage reservations.
  • Oversee the maintenance of accurate guest records and billing information.
  • Recruit, hire, train, and supervise staff members, including front desk personnel, housekeeping, maintenance, and other departments.
  • Set performance expectations, provide feedback, and address personnel issues.
  • Develop and manage budgets for various departments, ensuring efficient resource allocation.
  • Monitor and control expenses while maximizing revenue opportunities.
  • Implement pricing strategies and promotions to optimize occupancy and revenue.
  • Oversee housekeeping and maintenance to ensure clean and well-maintained accommodations.
  • Coordinate with various departments to ensure smooth operations, including food and beverage, housekeeping, maintenance, and security.
  • Ensure compliance with health, safety, and fire regulations.
  • Implement and maintain cleanliness and hygiene standards throughout the property.
  • Address safety concerns and maintain emergency response procedures.
  • Develop and implement marketing strategies to attract guests and increase occupancy rates.
  • Utilize online platforms, social media, and other marketing channels to promote the property.
  • Oversee maintenance and repairs to ensure the property is well-maintained and aesthetically pleasing.
  • Address any issues that may impact guests' comfort and experience.
  • Plan and coordinate events, meetings, conferences, and weddings hosted at the property.
  • Collaborate with clients to ensure their event requirements are met.
  • Monitor and manage inventory levels for supplies and amenities.
  • Coordinate procurement of supplies and amenities as needed.
  • Build positive relationships with the local community, businesses, and tourism organizations.
  • Engage in networking to enhance the property's reputation and guest experience.
  • Analyse financial and operational reports to assess performance and identify areas for improvement.
  • Implement strategies to enhance guest satisfaction, operational efficiency, and profitability.
  • Maintain consistent service quality and brand standards.
  • Conduct regular inspections to ensure adherence to cleanliness, service, and safety standards.
  • Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.
  • Implement eco-friendly practices and initiatives to promote environmental sustainability.

Education

Bachelor of Science - Tourism And Recreation

Northwest University
South Africa

High Impact Academy Certificate

Skills

  • Adaptability
  • Analytical Skills
  • Attention to Detail
  • Budgeting
  • Financial Management
  • Communication Skills
  • Computer Literacy
  • Conflict Resolution
  • Customer Service
  • Decision Making
  • Flexibility
  • Front Desk Operations
  • Health and Safety Awareness
  • Hospitality Industry Knowledge
  • Interpersonal Skills
  • Language Skills
  • Leadership
  • Marketing and Promotion
  • Multitasking
  • Networking
  • Organizational
  • Phone Etiquette
  • Planning and Coordination
  • Prioritization
  • Problem Solving
  • Professionalism
  • Project Management
  • Record Keeping
  • Teamwork
  • Tech Savviness
  • Time Management
  • Microsoft Packages

Software Skills

Microsoft - Word,Excel, Outlook

XERO - Advisor Course - Currently in progress


Languages

English
Afrikaans

Passport

A09808759

Interview Availability

Negotiable

Visa Type

Working visa

Personal Information

  • Notice Period: Negotiable
  • Nationality: South African

Career Duties

  • CENTURY 21 RUSTENBURG, Listing Properties: Work with property sellers to gather information, take photos, and create compelling listings for properties that are being put on the market., Marketing and Promotion: Employ various marketing strategies to promote properties to potential buyers. This includes online listings, social media campaigns, print materials, and open houses., Buyer and Seller Representation: Act as intermediary between buyers and sellers, representing the interests of the clients during negotiations and transactions., Market Analysis: Analyse local real estate market trends and property values to help sellers determine an appropriate listing price and buyers to make informed offers., Property Showings: Arrange and conduct property showings for potential buyers, providing information about the property's features, amenities, and advantages., Negotiation: Negotiate terms and prices on behalf of the clients, aiming to secure the best deal possible while maintaining a positive working relationship with the other party., Contract Preparation: Draft and review purchase agreements and other contracts necessary for real estate transactions, ensuring that all terms and conditions are accurately represented., Client Consultation: Provide guidance and advice to clients about the buying or selling process, including financing options, property inspections, and legal considerations., Networking: Build a strong network within the real estate industry to connect with other professionals such as lenders, inspectors, appraisers, and other agents., Market Research: Staying informed about local real estate market trends, property values, and neighbourhood developments to provide valuable insights to clients., Administrative Tasks: Handle paperwork, documentation, and record-keeping associated with transactions, ensuring that all legal and regulatory requirements are met., Client Communication: Regular update on clients about the progress of the transactions and addressing any concerns or questions that may arise., Property Inspections: Coordinating property inspections and addressing any issues that arise as a result, ensuring that the property meets the buyer's expectations., Problem Solving: Assist clients in resolving any challenges or issues that may arise during the buying or selling process, working to find solutions that satisfy all parties., Continuing Education: Engage in ongoing education to stay up to date with industry developments., Ethical Practices: Conducting all activities with honesty, transparency, and integrity, adhering to the real estate industry's ethical standards.
  • FLORA HILL GUESTHOUSE & CAFE, Provide exceptional customer service to ensure guest satisfaction., Handle guest inquiries, requests, and complaints, resolving issues promptly., Personalize guest experiences and ensure their needs are met during their stay., Manage guest check-in and check-out processes., Coordinate room assignments and manage reservations., Oversee the maintenance of accurate guest records and billing information., Recruit, hire, train, and supervise staff members, including front desk personnel, housekeeping, maintenance, and other departments., Set performance expectations, provide feedback, and address personnel issues., Develop and manage budgets for various departments, ensuring efficient resource allocation., Monitor and control expenses while maximizing revenue opportunities., Implement pricing strategies and promotions to optimize occupancy and revenue., Oversee housekeeping and maintenance to ensure clean and well-maintained accommodations., Coordinate with various departments to ensure smooth operations, including food and beverage, housekeeping, maintenance, and security., Ensure compliance with health, safety, and fire regulations., Implement and maintain cleanliness and hygiene standards throughout the property., Address safety concerns and maintain emergency response procedures., Develop and implement marketing strategies to attract guests and increase occupancy rates., Utilize online platforms, social media, and other marketing channels to promote the property., Oversee maintenance and repairs to ensure the property is well-maintained and aesthetically pleasing., Address any issues that may impact guests' comfort and experience., Plan and coordinate events, meetings, conferences, and weddings hosted at the property., Collaborate with clients to ensure their event requirements are met., Monitor and manage inventory levels for supplies and amenities., Coordinate procurement of supplies and amenities as needed., Build positive relationships with the local community, businesses, and tourism organizations., Engage in networking to enhance the property's reputation and guest experience., Analyse financial and operational reports to assess performance and identify areas for improvement., Implement strategies to enhance guest satisfaction, operational efficiency, and profitability., Maintain consistent service quality and brand standards., Conduct regular inspections to ensure adherence to cleanliness, service, and safety standards., Provide ongoing training and development opportunities for staff to enhance their skills and knowledge., Implement eco-friendly practices and initiatives to promote environmental sustainability.

References

REFERENCES ON REQUEST

Additional Information

Valid NZ Work Visa - 3 years

Valid Drivers Licence in NZ

Age: 34


Timeline

Unqualified Teacher (Permanent Role)

Busy Bees Havelock North Hawkes Bay
03.2024 - Current

Reliever

Best start
12.2023 - 03.2024

Real Estate Agent

CENTURY 21 RUSTENBURG
02.2021 - 07.2021

Accommodation and Hospitality Manager

FLORA HILL GUESTHOUSE & CAFE
01.2012 - 01.2021

Bachelor of Science - Tourism And Recreation

Northwest University

High Impact Academy Certificate
Mizelle Janse Van Rensburg