Moa Ha
Glenfield,Auckland
Summary
Passionate and dedicated junior developer with a strong foundation in web development technologies. Eager to leverage hands-on experience in building responsive and user-friendly web applications acquired through projects and coursework. A quick learner with excellent problem-solving skills and a collaborative mindset, ready to contribute effectively within a dynamic team environment.
Overview
9
9
years of professional experience
Work History
Front Office Manager
The Edgerley Suites
10.2018 - 12.2023
- Assisted revenue management by analysing data and researching.
- Manage business and property insurance claim and review turnover.
- Collaborated with housekeeping departments to ensure timely room availability and optimal guest experience.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Office Administrator
Insunet
07.2014 - 01.2015
- Maintained electronic and paper filing systems for easy retrieval of information.
- Made manual to train and mentor for the position.
- Reconciled account files and produced monthly reports.
Retail Assistant
Happytel
08.2016 - 08.2018
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Level 6 Training Scheme in Web Developement - Web Development
Dev Academy Aotearoa
Auckland, NZ05.2024
Bachelor - Public Administration
Ewha Woman's University
Seoul, Korea02.2016
Skills
- Team Management
- Decision-making capabilities
- Effective Multitasking
- Customer Relations
- Scheduling and calendar management
- Administrative Skills
- HTML5, CSS, Javascript, React, SQL
Languages
Korean
Native or Bilingual
Timeline
Front Office Manager
The Edgerley Suites
10.2018 - 12.2023
Retail Assistant
Happytel
08.2016 - 08.2018
Office Administrator
Insunet
07.2014 - 01.2015
Level 6 Training Scheme in Web Developement - Web Development
Dev Academy Aotearoa
Bachelor - Public Administration
Ewha Woman's University
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