Moala Taiseni
West AUCKLAND,AUK
Summary
Customer-Focused Professional experienced in troubleshooting complex systems and delivering exceptional service. Enhanced customer engagement through effective communication and time management skills, fostering a welcoming atmosphere in fast-paced environments. Developed strong problem-solving abilities and reliability, consistently exceeding guest expectations while promoting loyalty and teamwork.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
MacDonalds Crew Member
MacDonalds
West Auckland , Auckland
08.2025 - Current
- Prepared food items following company standards and safety procedures.
- Served customers efficiently while maintaining a friendly demeanor.
- Operated kitchen equipment to cook, fry, and assemble menu items.
- Maintained cleanliness of work areas and dining spaces throughout shifts.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure smooth service during peak hours.
Barbershop Assistant
Glorify Barbershop
West Auckland , Auckland
10.2025 - 04.2026
- Assisted barbers with client consultations and service preparations.
- Maintained cleanliness and organization of the barbershop workstations.
- Managed appointment scheduling and customer check-ins efficiently.
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Contributed to promotional activities to enhance customer engagement and loyalty.
- Supported barber staff in providing excellent customer service; answered phones to schedule appointments.
Electrical Engineer
Vete Electronics
TongaTapu , Tonga
03.2020 - 11.2024
- Installed, tested and maintained a variety of electrical equipment including motors, generators, transformers.
- Designed electrical circuits for consumer electronic devices at Vete Electronics.
- Conducted testing and troubleshooting of electronic components and systems.
- Performed troubleshooting of complex electrical systems to identify root cause of issues.
- Analyzed test results to diagnose malfunctions in electrical systems.
- Collaborated with cross-functional teams to develop product specifications.
- Provided technical support for the installation and maintenance of various systems.
- Trained personnel on proper operation and maintenance of newly installed equipment.
Education
Certificate of Technical Studies And Engineering - Electrical Engineering
Fokololo Technical Institute
Tongatapu , Tonga 02.2018 - 08.2019
Skills
- Food preparation
- Food safety practices
- Order processing
- Cash register operation
- Cash handling
- Customer service
- Customer engagement
- Menu knowledge
- Attention to detail
- Time management
- Clear communication
- Problem solving
Languages
English
First Language
Tonga
Proficient (C2)
C2
Affiliations
- I have a passion for playing sports , going on runs and helping at church with youth activities I am a youth teacher .
- I enjoy spending time with my wife and daughter taking them places and experiencing things with them .
- I like to travel with my family out of New Zealand .
References
References available upon request.
Timeline
Barbershop Assistant
Glorify Barbershop
10.2025 - 04.2026
MacDonalds Crew Member
MacDonalds
08.2025 - Current
Electrical Engineer
Vete Electronics
03.2020 - 11.2024
Certificate of Technical Studies And Engineering - Electrical Engineering
Fokololo Technical Institute
02.2018 - 08.2019