Moana Paringatai-hare
Point England,AUK
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Officer
Kawerau District Council
11.2023 - 05.2024
- Cashier
- Customer service
- Money handling and receipting
- Answering enquiries, both calls and emails
- Process bookings
- Vetting applications
- Lodging requests
- Managing inward and outward mail
- Maintaining filling and database
Customer Service Officer
Rotorua Lakes Council
11.2021 - 10.2023
- Cashier
- Customer service
- Money handling and receipting
- Answering enquiries, both calls and emails
- Process bookings
- Vetting applications
- Lodging requests
- Maintaining filing and database
Education
Certificate - Animal Care
Toi Ohomai Institute of Technology
Mokoia, NZ11.2023
Bachelor of Tourism And Hospitality Management - Tourism And Hospitality
Toi Ohomai Institute of Technology
Mokoia, NZ11.2021
Skills
- Customer Service
- Call centre experience
- Payment Processing
- Problem-solving abilities
- Customer Service
- Administrative Support
- Computer Proficiency
- Follow-up skills
- Filing
- Microsoft Outlook
Languages
Maori
Native or Bilingual
Timeline
Customer Service Officer
Kawerau District Council
11.2023 - 05.2024
Customer Service Officer
Rotorua Lakes Council
11.2021 - 10.2023
Certificate - Animal Care
Toi Ohomai Institute of Technology
Bachelor of Tourism And Hospitality Management - Tourism And Hospitality
Toi Ohomai Institute of Technology
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