Moe Kaneda
Christchurch,CAN
Summary
Japanese who has a working holiday visa that expires on May 13, 2026, seeks a part-time position. Customer service professional with extensive experience in customer service for about three years at TOKYO Transporter and Minoya, specializing in cash handling and effective communication. Demonstrated success in enhancing customer satisfaction through active listening and collaboration, ensuring efficient operations and timely service. Focused on delivering positive experiences while maintaining organized and efficient store environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
TOKYO Transporter
Tokyo, Haneda Airport
06.2024 - 04.2025
- Arranged for the delivery to go smoothly by explaining the system to customers coming from overseas, and contacting the hotel where they would be staying.
- Performed daily closing procedures, such as counting money in cash drawers, and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability, or store locations.
- Provided friendly and speedy service, as we had many customers who were in a hurry.
- Assisted co-workers with tasks as needed to ensure the smooth operation of the store by facilitating smooth communication.
Stocking Clerk
Minoya Inc.
Tokyo, Nishi-Tokyo
10.2021 - 10.2024
- Provided customer service by answering questions about product availability and pricing.
- Conducted periodic audits of store supplies, such as price tags, shelf labels.
- Assisted customers with locating items in the store.
- Checked for expired or damaged products and removed them from shelves promptly.
- Organized backroom stock, ensuring product is properly stored and labeled.
- Cleaned shelves regularly to maintain an orderly presentation of merchandise.
Education
High School Diploma -
Kodaira Highschool
Tokyo, Japan03-2017
Bachelor of Arts - International Liberal Arts
Soka University
Tokyo, Japan03-2021
Master of Arts - Clinical Psychology
Soka University
Tokyo, Japan03-2024
Skills
- Customer service
- Cash handling
- Effective communication
- Team collaboration
- Shelf organization
- Shelf stocking
- Active listening
- Positive and professional
Affiliations
I love working out, hiking, singing, reading, and playing the ukulele in my spare time
Accomplishments
I've got a score of 87 on the TOEFL iBT in March 2018
Certification
I have an international driver’s license
Languages
English
Professional
Japanese
Native/ Bilingual
Korean
Elementary
Timeline
Customer Service Cashier
TOKYO Transporter
06.2024 - 04.2025
Stocking Clerk
Minoya Inc.
10.2021 - 10.2024
High School Diploma -
Kodaira Highschool
Bachelor of Arts - International Liberal Arts
Soka University
Master of Arts - Clinical Psychology
Soka University
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