Mohamed Fouda

• Collaborating with various Health NZ streams to develop and implement the necessary solutions for the National Desktop Migration for Waikato DHB. This includes engaging with district stakeholders and business leaders to align their teams with the migration pathway.
• Onboarding the One NZ team to the National Desktop program and collaborating with various deployment squads to manage the Mobile Migration across all regions.
• Engaging with vendors and the Northland DHB team to scope and plan the migration of district users to Exchange Online in preparation for the transition to the National Desktop solution.

Key Achievements

• Collaborating with various teams within Health NZ and the Ministry of Health to rationalize the Microsoft licenses for the migrated users. This effort resulted in a 40% reduction in additional license charges.

• Overseeing the transformation of Retail stack to cloud-based architecture
• Leading the migration of Enterprise customers to the new Toll-free management solution.
• Managing the delivery of the integration layer of the eSIM capabilities.

Key Achievements

• Successfully led and executed the comprehensive transformation of the voucher ordering process, orchestrating its seamless transition to an online, on-demand system. This cloud-based innovative solution was meticulously integrated with distributor systems, ensuring smooth and efficient operations.
• With no single service interruption, managed the migration of the Enterprise customers while moving to the online toll-free solution.

• Applying PRINCE2 project methodology to manage and deliver Waikato DHB infrastructure and cloud projects.
• Managing and negotiating with Waikato DHB vendors to hire their professional services for projects delivery.
• Delivered nine infrastructure and cloud projects, developed six business cases for the FY19-20 and FY20-21 capital plans, corrected project slippage, and contributed to the development of internal PMO manuals and processes within the Waikato DHB IS department.

Key Achievements

• Successfully migrated the on-premises Citrix environment to a robust Citrix Cloud solution, achieving substantial improvements in operational efficiency and performance metrics. This strategic upgrade resulted in a 30% increase in system availability, a 25% reduction in maintenance costs, and a 20% boost in user productivity.

• Led and managed the bid process from opportunity identification to submission, ensuring proposals are clear, accurate, and tailored to client needs, while highlighting the company's unique value propositions and engaging with clients to understand their requirements and evaluation criteria.
• Successfully delivered over 30 software and infrastructure projects for Financial, Oil & Gas, Media and Government agencies.
• Managed, negotiated with and managed the relation with onboarded the company partners who engaged to deliver the won opportunities for GBM.
• Contributed in the establishment of the first PMO office in GBM to streamline the project and program management process for the delivery and bid management mandates.

Key Achievements

• Successfully executed the transformation project for Qatar National Bank's front-end banking system, transitioning to a sophisticated web-based solution developed by UNiQUARE, an Austrian vendor. This enabled the private banking team to access customer profiles in real-time via mobile devices. I successfully generated ~US$6M worth of sales and ~US$9M worth of revenue for the company during my time.
• Simultaneously led and successfully delivered to Qatar National Bank the IBM Db2 Warehouse solution, integrating with all their systems to source an transform their data into one single repository, from which the client is able to generate critical reports, statistics and dashboards.
• Led the implementation of IBM Integration Service Bus (ISB) solution to enabling the integration between Temenos core banking system (T24) and Qatar Islamic Bank's (QIB) channels as part of the core banking transformation program. This allowed the bank to avoid replacing all their channels and an additional CAPEX bill of US$9M.
• Closed the deal, then delivered the 1st AWS cloud implementation of the company and the development bank of the State of Qatar (QDB). The project enabled the bank to manage and maintain all their business properties, which increased their time-to-market and reduced operational overhead significantly.

• Responsible for managing the development and operations lifecycle of the core banking systems.
• Liaising with the business teams to gather the requirements for the RFQ and RFPs preparation.
• Providing business and technical consultancy to the bank departments related to the core applications
• Providing training and walks-through to the end users

• Gathering business requirements for the core banking solutions
• Providing offshore/onsite customer technical/business support
• Leading the banking development and support teams
• Designed and implemented the Middle East version of the international core banking system, PHOENIX
• Initiated and implemented the Customer Support & Services section in the company.

Key Achievements

• As the core banking SME, I led the transformation Banquet de Liban in Lebanon, to implement PHOENIX core banking systems and front-end systems. this include merging and migrating data of 4 different banks under the umbrella of Banquet de Liban.
• Concurrently, I led the establishment of Arab Finance House bank systems in Lebanon, this includes engaging with the bank business teams and management to set the operations processes across all the departments. Also, as a SME, I led the training of the end users on the new systems before the launch and supported them post going live as well.