Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
15
15
years of professional experience
Work History
Director, Deputy Project Director (part Time)
Small & Medium Enterprise Sector Development Programme (SMESDP)
Sri Lanka
01.2022 - 01.2025
Efficient Human Resource management of the division to contribute to the effective service delivery.
Effectively coordinate with stakeholders and national and international agencies for the programs with national objectives of business development.
Formulation and implementation of policies and projects for the enhancement of local business development
Administrate the office management and Lead the Project line with the project objectives and sustainability.
Ensuring the achievement of Key Performance Indicators of the project outcome.
Consultation, Mentoring and Advisory services to Micro, Small and Medium scale Businesses to streamlining their Financial Discipline and performances.
Finance Consultation, Budget Estimate Planning for the Financial Control of Client and progress Monitoring
Effective Stakeholders, Customers and Client management and relationship maintenance and coordination.
Led strategic initiatives to enhance SME capacity and foster sustainable economic growth.
Developed training programs to improve operational efficiency and business management skills for SMEs.
Collaborated with stakeholders to identify market opportunities and implement support mechanisms for businesses.
Streamlined project workflows, ensuring timely execution of development programs and resource allocation.
Conducted assessments of businesses needs, providing tailored recommendations for business improvement strategies.
Facilitated workshops and seminars to promote best practices in entrepreneurship and innovation among businesses.
Oversaw budget planning and financial reporting, ensuring alignment with program objectives and compliance standards.
Mentored junior staff, fostering skill development and encouraging a culture of continuous improvement within the team.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Director of Customs
Sri Lanka Customs
Sri Lanka
01.2019 - 01.2022
Administrate the Logistic Supply chain management of the department for Smooth Function of the Institution.
Facilitate and administrate the daily operation of the Institutions for the revenue collection and Compliances.
Ensuring the Key Performance Indicators are aligned with expected outcome in term of Revenue collection and Border Protection.
Coordination, Consultation and awareness services to stakeholders to ensure smooth of Custom operators.
Finance Consultation, Budget Estimate Planning for the Financial Control and Monitoring of Institution
Facilitate the International Trade aligned with WTO while protecting customs act.
Compliances with inland and WTO acts and procedure.
Led customs clearance processes, ensuring compliance with national regulations and international trade agreements.
Streamlined documentation review procedures, reducing processing times and enhancing operational efficiency.
Managed staff training programs on customs regulations and best practices to improve team performance.
Developed risk assessment strategies to identify and mitigate potential trade compliance issues.
Collaborated with government agencies to resolve complex import/export disputes and facilitate smooth operations.
Analyzed customs data trends to inform policy recommendations and strategic planning initiatives.
Implemented automated systems for tracking shipments, improving accuracy in customs declarations.
Assistant Director
Ministry of Public Administration
Sri Lanka
02.2010 - 02.2021
Office administration, Human Resource Management and Recruitment
Assisting Administration matter related to HR division and interview coordination, and onboarding.
Maintained and updated employee records, HR databases, and contract documentation.
Oversaw employee attendance, leave management, payroll coordination, and benefits administration.
Supported employee relations initiatives, grievance handling, and performance review coordination.
Organized staff development programs, workshops, and HR compliance training and capacity development.
Contributed to the implementation of HR policies and assisted in policy revision aligned with labor laws and organizational goals.
Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
Led strategic initiatives to enhance public administration effectiveness and service delivery.
Developed and implemented policies to improve operational efficiency across departments.
Assistant Director
Ministry of Finance and planning
Sri Lanka
01.2010 - 01.2016
Formulation Policies and Programme for the Agencies and Businesses and Preparation and Consultation for the Budgeting and monitoring.
Performance and data analysis and reporting with sufficient information to make continuous changes of the agencies when necessary.
Assist Account head with annual budget reporting and administration
Provide guidance on Finance services sections to meet institutional requirements.
Continuously update customers and client relationship management database.
Analyzed financial reports to identify trends and inform strategic decision-making.
Developed comprehensive project proposals that aligned with governmental priorities.
Streamlined data collection methods for improved reporting efficiency and accuracy.
Collaborated with cross-functional teams to ensure compliance with fiscal policies.
Facilitated stakeholder meetings to gather feedback and foster collaboration on projects.