Mohammed Abdul Sami
Christchurch,Canterbury
Summary
A dynamic and highly motivated engineer with an exposure to universities across India and Australia. I possess the manual dexterity, expertise, and technical knowledge to handle critical and challenging projects from the design stage and steering them towards completion within set deadlines and specifications. My skills and abilities are highly adaptable in technically demanding environments, occupational hazards, difficult situations and crucial industrial challenges. As a result-oriented professional, I aim to secure a challenging role where I can best utilise my current strengths in mechanical engineering, develop my capabilities, and become an integral asset to the organization I work for.
Overview
5
5
years of professional experience
Work History
Associate Manager
Domino's Pizza Enterprise
10.2017 - 06.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximise productivity and profitability.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw training and onboarding process for all newly hired employees in stores.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Mentored and supported employees to create strong workplace culture
- Have been awarded with two 5-star OER pins and several employee of the month awards during my tenure of work.
Education
Master of Science - Management
Curtin University
Sydney, Australia09.2016
Bachelor of Mechanical Engineering -
Jawaharlal Nehru Technological University
Hyderabad, India06.2014
Skills
- Client Management & Relations
- Problem Identification & Resolution
- Quality Management
- Compliance to Standards & Legislations
- Technical Skills
- MS Office
- Operations Management
- Performance Tracking and Evaluations
- Sales Coaching
- Communications Management
- Store Management
- Team Management Experience
- Franchise Management
Timeline
Associate Manager
Domino's Pizza Enterprise
10.2017 - 06.2022
Master of Science - Management
Curtin University
Bachelor of Mechanical Engineering -
Jawaharlal Nehru Technological University
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