Summary
Overview
Work History
Education
Skills
References
Affiliations
Languages
References
Timeline
Generic

Mohammed Sattar

Massey,New Zealand

Summary

Dynamic IT Project Manager with over 10 years of experience in leading diverse teams, and managing multiple large-scale projects. Skilled in change management, stakeholder engagement, and delivering innovative solutions that align with customer needs. Proven track record in system development lifecycle methodologies and Agile project management. Committed to fostering strong customer relationships and enhancing operational efficiency.

Overview

18
18
years of professional experience

Work History

IT Project Manager

Heath New Zealand, Te Whatu Ora
Auckland, New Zealand
05.2022 - Current
  • Utilised SDLC and Agile techniques to manage multiple project teams successfully.
  • Led large-scale IT projects from start to finish, meeting all deadlines.
  • Conducted strategic planning sessions for IT infrastructure design and construction.
  • Acted as a liaison between business users and technical teams to develop solutions that meet customer needs.
  • Facilitated regular stakeholder meetings to discuss project objectives and updates
  • Developed comprehensive status reports to track project milestones and budgets.
  • Documented all processes involved in implementing IT projects according to industry standards.
  • Provided ongoing training and support for end users after the launch of new systems or applications.
  • Outlined work plans, assessed resources, and determined timelines for projects.
  • Oversaw budgets for the project, tracked expenses and timelines, and communicated with key stakeholders on milestones.
  • Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout construction.

Project Delivery Lead

Plan B
Auckland, New Zealand
09.2021 - 05.2022
  • Spearheaded 'Project Mercury,' reducing delivery time from 90 to 33 days.
  • Managed 'Voice Migration' project, achieving a 3% increase in income for Plan B.
  • Led infrastructure updates for network and systems across multiple agencies, enhancing operational efficiency.
  • Oversaw 'Stock Management' and 'Data Reconciliation Project,' resulting in 18% cost reduction and 70% improvement in stock accuracy.
  • Collaborated with stakeholders to accurately define project requirements.
  • Ensured compliance with industry standards and regulations through comprehensive project governance.

Implementation Lead

Vocus Group
Auckland, New Zealand
08.2019 - 09.2021
  • Supported programme manager in overseeing internal and external initiatives.
  • Supervised 'HCC-Project' to establish IT infrastructure for Hamilton City Council.
  • Led 'Space X - Project' to construct infrastructure for 12 satellite installations across South and North Islands.
  • Directed development processes to enhance infrastructure and IT systems.
  • Produced weekly project communication reports, managing paperwork for presentations in meetings.
  • Increased team productivity while ensuring adherence to protocols and record-keeping.

NOC Analyst

Solarix Networks
Auckland, New Zealand
10.2014 - 08.2019
  • Configured software and maintained high-functioning hardware to ensure seamless operations.
  • Conducted network monitoring and analysis to sustain optimal performance.
  • Delivered exceptional technical support to clients, addressing issues promptly.
  • Demonstrated strong work ethic and commitment to excellence in all tasks.
  • Applied extensive knowledge of cabling infrastructure and specifications for project success.
  • Protected confidentiality of information and network data through stringent protocols.
  • Employed effective customer service approaches to enhance client satisfaction.

Technical Specialist

Vodafone NZ
Auckland, New Zealand
04.2014 - 10.2014
  • Provided outstanding technical support to clients.
  • Worked to motivate and support internal and external customers, resulting in excellent workflow and productivity.
  • Manage and collaborate with internal team members and stakeholders to achieve customer satisfaction.
  • Answered all customer queries with friendliness and expertise.
  • Remained informed and up to date on the current product and process.

Zonal Manager

Banglalink
Dhaka, Bangladesh
04.2007 - 10.2012
  • Lead 26 Customer Service outlet installation projects in 26 different areas.
  • Collaborated with other team members to create fresh brand ideas and project initiatives.
  • Developed key project goals and worked collaboratively with teams to meet those goals.
  • Collaborated with cross-functional teams to achieve project goals in a timely and effective manner.
  • Managed marketing agendas and suggested ways to improve audience saturation.
  • Worked in cooperation with the creative budget.
  • Utilized innovative thinking skills and the ability to problem-solve.

Education

Certification in Computer Network Principles -

Auckland University of Technology
Auckland
11.2017

Decision Making and Problem-Solving Strategy - Management

Aspectum
Dhaka Bangladesh
09.2010

Perfection through Professional Excellence - Management

Aspectum
Dhaka, Bangladesh
09.2010

Bachelor of Business - Business Administration and Management

Columbus University Panamá
London, United Kingdom
06.2005

Project Management

Skill Soft
Online

Skills

  • Project management and service delivery
  • Stakeholder engagement and team leadership
  • Excellence in customer service
  • Relationship management and product oversight
  • VoIP systems
  • IT infrastructure
  • Proficiency in Microsoft Office applications
  • Adaptability to change management
  • Problem-solving and analytical skills
  • Time management and multi-tasking abilities
  • Positive workplace culture support
  • Support for inclusive environments
  • Initiatives for innovation and improvement

References

Will provide as requested

Affiliations

  • Vice President of the Bangladesh New Zealand Friendship Society
  • Ex-member of the Kemeu Cricket Club
  • Active member of the Bangladesh-New Zealand Association Incorporation

Languages

Hindi
Elementary
Bengali
Native/ Bilingual
Urdu
Elementary

References

References available upon request.

Timeline

IT Project Manager

Heath New Zealand, Te Whatu Ora
05.2022 - Current

Project Delivery Lead

Plan B
09.2021 - 05.2022

Implementation Lead

Vocus Group
08.2019 - 09.2021

NOC Analyst

Solarix Networks
10.2014 - 08.2019

Technical Specialist

Vodafone NZ
04.2014 - 10.2014

Zonal Manager

Banglalink
04.2007 - 10.2012

Certification in Computer Network Principles -

Auckland University of Technology

Decision Making and Problem-Solving Strategy - Management

Aspectum

Perfection through Professional Excellence - Management

Aspectum

Bachelor of Business - Business Administration and Management

Columbus University Panamá

Project Management

Skill Soft

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Mohammed Sattar