Mohammed Akram Khan
Quality Assurance Technologist
Auckland
Summary
Results and continuous improvement-oriented Quality Assurance Technologist who is driven to ensure jobs are executed correctly the first time. Qualified with a Postgraduate Diploma in Food Science with distinction; I bring with myself the theoretical knowledge backed with experience required for developing and improving quality assurance procedures in a food manufacturing facility. I am a determined individual with a professional attitude and a proven track record over a short period of time.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Quality Assurance Technologist
Delmaine Fine Foods
Auckland
08.2022 - Current
- Sole in-charge of afternoon shift
- Inspecting materials, process, and products to ensure compliance with current and new quality standards and regulations
- Implementing quality management actions
- Contributing to the development of company policies and procedures.
- Conducting data review and following standard practices to find solutions.
- Reviewing and validating quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Quality Control Technician
Delmaine Fine Foods
Auckland
06.2022 - Current
- Conducting chemical, physical, and microbiological tests to ensure raw material, and finished goods products are within specified parameters
- Environmental monitoring
- Calibrating, cleaning, and maintaining all laboratory equipment
- Maintaining a safe and functioning laboratory environment.
- Reviewing batch documents and releasing products.
Store Person
ANC Distributions NZ Ltd
Auckland
07.2020 - 06.2022
- Process inwards and outwards as per warehouse procedures
- Collaborate with warehouse staff along with the Customer Service and Sales departments to ensure customer satisfaction is guaranteed.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Technician / Systems and Team Coordinator
Profast Technology Limited
Auckland
06.2015 - 07.2020
- Plan, prioritize and work independently or within a team to execute multiple projects
- Maintain a positive attitude by leading
- Work in collaboration with other professionals on site
- Strong interpersonal skills with the ability to effectively interact with people
- Installation of CCTV, alarm systems in residential and commercial buildings
- Installing and maintaining networking systems, home automation systems, access control and home theatre systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Office Administrator
Burj Earthworks Limited
Auckland
03.2018 - 12.2018
- Assisting the Director in formulating invoices for customers
- Following up with customers for payments
- Making new and updating current customer profiles
- Managing official and administrative work
- Liaising with site operators and managers and clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
- Maintaining business records and preparing operational statements and reports.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Postgraduate Diploma - Food Science
Auckland University of Technology
Auckland, AUK 01.2020 - 04.2021
Bachelor of Science - Food Science
Auckland University of Technology
Auckland, AUK 01.2015 - 01.2018
Certificate in Applied Science - Science
Auckland University of Technology
Auckland, AUK 01.2014 - 12.2014
NCEA (Levels 1 - 3) -
Aorere College
Auckland 01.2010 - 12.2012
First Aid Level 1 – Valid Until -
St Johns
Auckland 03.2023 - 03.2025
Certified Counterbalance And Reach Truck Driver -
ASWEFA
AucklandSkills
Raising and thoroughly investigating customer complaints, analyzing trends, and generating reports with corrective action plans
Conducting Root Cause Analyses and Risk Assessments to assess the source and severity of issues identifiedEnsuring products meet specifications and testing parameters prior to release within scheduled release datesInvestigating raw material issues, raising supplier complaints, and liaising with suppliersConducting internal audits – GMP audits and non-conformancesInvestigating, analyzing, and solving quality assurance and quality control concerns by addressing the training requirementsMonitoring the manufacturing processes to ensure adherence to procedures and requirements within recipes, SOPs, and the HACCP management program, while making quick and strong decisions during operations and productionContinuously working on improving SOPs while collaborating with relevant departments to reduce downtime and improve quality product yieldPerforming chemical, physical, and microbiological tests in-houseWorking closely with the New Product Development team to review recipes, and processes to avoid out of specification productsInspection and evaluation of raw materials, packaging materials according to specifications and standardMonitoring GMP practicesPerforming microbiological environmental testing required as per monitoring programPerforming housekeeping activities relevant to maintaining a good laboratory environmentCCP monitoring and checking of production control sheets
Conducting shelf-life verification and extension tests
Maintaining correct food safety and quality system documentation to meet customer and regulatory requirements
Communicating and maintaining positive professional relationships with entire business at all levels
More than two years of experience in independently managing projects
Possess great negotiation skills internally and externally of the company to come to mutually beneficial terms
The ability to work under pressure, meet tight deadlines and multi-task with a professional attitude
High attention to detail with accuracy
Highly developed critical thinking and analytical skills
Excellent organizational skills
An excellent ability to exercise sound judgement
Demonstrated ability to deal with sensitive and confidential information
Excellent people skills
Excellent communication skills, both written and verbal
Ability to be both a team player, as well as work autonomously
Proficient in various IT programs – (Excel, Word, PowerPoint, SAGE 200 Evolution, Microsoft Dynamics AX)
Creative problem solving
Raising and thoroughly investigating non-conformances within plant and wider business
Sole in-charge of quality assurance for an autonomous role, which requires quick, efficient, and critical thinking
Additional Information
- NZ Full Driver’s License Class 1 (Automatic & Manual)
- NZ Citizen
Hobbies and Interests
- Outdoor activities, such as: kayaking and hiking
- Exercising
- Travelling
- Photography
- MotorSports
Referees
Ashobna Ram – Quality Assurance Supervisor at Delmaine Fine Foods
Contact: (021) 531860
Email: Ashobna.Ram@Delmaine.com
Matt Mclean – National Operations Manager at ANC Distributions (NZ) Ltd
Contact: (021) 244 6448
Email: mmclean@ancdist.co.nz
Laique Khan, Director of Profast Technology Limited
Contact: (021) 467825
Email: sales@profast.co.nz
I have confirmed with each of these individuals that they are willing to be contacted as referees on my behalf.
Timeline
First Aid Level 1 – Valid Until -
St Johns
03.2023 - 03.2025
Quality Assurance Technologist
Delmaine Fine Foods
08.2022 - Current
Quality Control Technician
Delmaine Fine Foods
06.2022 - Current
Store Person
ANC Distributions NZ Ltd
07.2020 - 06.2022
Postgraduate Diploma - Food Science
Auckland University of Technology
01.2020 - 04.2021
Office Administrator
Burj Earthworks Limited
03.2018 - 12.2018
Technician / Systems and Team Coordinator
Profast Technology Limited
06.2015 - 07.2020
Bachelor of Science - Food Science
Auckland University of Technology
01.2015 - 01.2018
Certificate in Applied Science - Science
Auckland University of Technology
01.2014 - 12.2014
NCEA (Levels 1 - 3) -
Aorere College
01.2010 - 12.2012
Certified Counterbalance And Reach Truck Driver -
ASWEFA