Mohammed Zafar Khan
Wiri,AUK
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
22
22
years of professional experience
Work History
Owner/Operator Truck Driver
Self Employed Services
03.2007 - Current
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Construction Site Assistant
MA Homes
01.2014 - 02.2024
- Helped to maintain a positive, cohesive work environment by fostering strong relationships among team members and promoting open communication channels for addressing any concerns or conflicts as they arose.
- Contributed to a streamlined workflow by effectively communicating with team members and supervisors.
- Maintained clean and organized job sites, reducing accidents and expediting project completion times.
- Assisted in resolving unexpected issues or delays during construction processes promptly to maintain schedules.
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
Customer Service Representative
Caltex Service Station
03.2003 - 04.2007
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
- Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
- Handled cash transactions accurately, maintaining trust between the business and its clientele.
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Removed safety hazards, soiled items, and trash from customer areas.
- Pumped gas for guests and took payments.
- Maintained clean and orderly work station.
Skills
Class 2 and 4 Truck Licence
Dangerous goods Licence
TSL Licence
Timeline
Construction Site Assistant
MA Homes
01.2014 - 02.2024
Owner/Operator Truck Driver
Self Employed Services
03.2007 - Current
Customer Service Representative
Caltex Service Station
03.2003 - 04.2007
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