Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

Mohit Chouhan

Christchurch, Canterbury,New Brighton

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Support Worker

Healthcare NZ
03.2023 - Current
  • Aiding individuals with disabilities, mental health issues, and other related health issues
  • Working with team members to create individualized care plans and provide a safe, supportive environment
  • Responsible for providing physical, emotional, and practical care, as well as helping to develop independence and life skills
  • Working with families and other healthcare professionals to create an effective care plan
  • Participating in team meetings and providing feedback to ensure best practices are being followed.
  • Developed rapport to create safe and trusting environment for care
  • Administered medication as directed by physician
  • Monitored progress and documented patient health status changes to keep care team updated
  • Supervised daily activities and provided assistance to staff
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
  • Provided mobility assistance such as walking and regular exercising
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
  • Guided patients to restroom to support bladder and bowel relief requirements
  • Liaised with key accounts to deliver targeted administrative household support

Security Patrolling Officer and Static Guard

Sub5 Private Security
03.2022 - 01.2023
  • Reported irregularities such as fire and safety hazards to maintenance
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
  • Conducted regular patrols of key areas to spot and control security concerns
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
  • Reported suspicious activities and persons to law enforcement
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Secured personal and company goods against robbery, vandalism, and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Contacted law enforcement in case of unauthorized persons, documents, and materials.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Operation Support Agent

FedEx TNT
09.2019 - 03.2022
  • Order Fulfilment: Ensure that orders are picked, packed, and shipped correctly and on time
  • Shipping and Receiving: Receive incoming shipments and process outbound shipments
  • Inventory Reconciliation: Reconcile physical inventory counts against company records and update inventory records accordingly
  • Troubleshooting: Troubleshoot warehouse operation issues and provide solutions
  • Load Planning: Schedule and plan efficient load plans for distribution and transportation
  • Collaboration: Assist in developing methods and processes to improve warehouse operations
  • Quality Control: Monitor products and verify the accuracy of product description and quantity
  • Equipment Maintenance: Inspect and maintain warehouse equipment to ensure safety and proper operation
  • Record Keeping: Maintain accurate and up-to-date records of warehouse operations
  • Customer Service: Responsible for providing excellent customer service.
  • Resolved associate, tool and service delivery issues revealed by statistical reports

Guest Service Agent/Lounge Host

Etihad Airways
01.2016 - 07.2019
  • Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Maintained consistent positive customer feedback.
  • Provided guest assistance and recommendations for tourist attractions.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Front House Staff & Assistant chef

Mecca Viaduct Restaurant
05.2013 - 03.2015
  • Overseeing cash management activities and controlling costs
  • Maintaining a record of all purchases and inventory, ensuring stock levels are appropriate
  • Monitoring staffing levels and scheduling shifts
  • Managing customer complaints and resolving issues
  • Developing operational strategies and implementing plans
  • Enforcing food safety regulations and health regulations
  • Supervising the preparation of meals and ensuring quality
  • Establishing and maintaining relationships with vendors
  • Overseeing marketing and promotions activities
  • Developing and ensuring customer loyalty initiatives
  • Implementing staff training and development programs.

Education

Graduate Diploma Level 7 - Supply Chain and logistics

Ara Institute of Technology
Christchurch, NZ
08.2021

Graduate Diploma - Business Management and Hospitality

Aspire College
Auckland, NZ
2015

Skills

  • Excellent problem-solving skills
  • Ability to communicate effectively
  • Attention to detail
  • Good organizational skills
  • Time management
  • Working knowledge of customer service principles and practices
  • Working knowledge of logistics systems
  • Inventory stocking
  • Food safety and hygiene
  • Food storage and rotation
  • Cleaning and sanitation practices
  • Food preparation
  • Cooking basics
  • Food presentation skills
  • Knife handling techniques
  • Certifications and Licenses
  • Additional Information
  • Summary of Skills
  • Excellent customer service and sales experience
  • Skilled in conversing with customers in verbal and written English language
  • Professional attitude in following protocol and guidelines of the company
  • Excellent product knowledge with abilities to resolve issues
  • Skilled in working in a team environment and motivating customer service executives
  • Work Assignments
  • Operation and Control
  • Regulatory Requirements
  • Food Cost Control
  • Shipment Receipt
  • Food Portioning and Packaging
  • First aid and safety
  • Medication Administration
  • Patient care
  • Progress documentation
  • Behavioral Management

Additional Information

  • Willing to relocate: Anywhere

Certification

Forklift Certificate,Valid COA,Level 2 in Health and well-being with First Aid and CPR training.

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Limited Working

Timeline

Home Support Worker

Healthcare NZ
03.2023 - Current

Security Patrolling Officer and Static Guard

Sub5 Private Security
03.2022 - 01.2023

Operation Support Agent

FedEx TNT
09.2019 - 03.2022

Guest Service Agent/Lounge Host

Etihad Airways
01.2016 - 07.2019

Front House Staff & Assistant chef

Mecca Viaduct Restaurant
05.2013 - 03.2015

Graduate Diploma Level 7 - Supply Chain and logistics

Ara Institute of Technology

Graduate Diploma - Business Management and Hospitality

Aspire College

Similar Profiles

CREATE PROFILE
Mohit Chouhan