Mollie Gibson
Christchurch
Summary
I am a motivated individual who is able to work well in busy environments and produce high standards of work. I am an excellent team member as I am able to lead and take instruction, building up good working relationships with all colleagues. I am willing to learn and develop new skills. I regard myself as outgoing, tactful, with a good sense of humor.
Overview
5
5
years of professional experience
Work History
Receptionist
Pier Law
06.2024 - Current
- Greeting incoming clients professionally and providing friendly, knowledgeable assistance.
- Confirming and arranging appointments, communicating with clients, and updating client records.
- Answering phone calls promptly and directing the incoming calls to correct offices/staff.
- Keeping our reception area clean and neat to give visitors positive first impressions.
- Handling Eftpos & cash payments.
- Allocating enquires made through our website to the correct staff member.
- Scanning and filing away deeds/ important documents.
Lifeguard
Dudley Park Aquatic Centre
10.2022 - 06.2024
- Learned and maintained proficiency in skills such as First Aid and CPR to offer individuals in need of optimal support.
- Learn to swim instructor for ages 5-10 yrs displaying patience/ability to engage with students
- Ensured swimmer safety by monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained great physical fitness and stamina
Bartender/Wait Staff Member
Viaduct Bar
12.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly.
- Maintained active listening skills
- Good recall skills and the ability to accept criticism, working well under pressure.
Cashier
Fish Bowl
09.2019 - 12.2022
- Greeting customers entering store and responding quickly to their needs.
- Ensuring I am keeping my time management skills prompt.
- Working a flexible schedule and extra shifts to meet business needs.
- Operating the cash register for cash and card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Rangiora High School
Rangiora, NZInterests
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- File management
- Administrative support
- Mail handling
- Calendar management
- Multi-line telephone systems
Timeline
Receptionist
Pier Law
06.2024 - Current
Bartender/Wait Staff Member
Viaduct Bar
12.2022 - 03.2023
Lifeguard
Dudley Park Aquatic Centre
10.2022 - 06.2024
Cashier
Fish Bowl
09.2019 - 12.2022
Rangiora High School
Interests
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