Molly McClellan

- Collaborated with the team to set up and pack down events while maintaining a productive workflow.

- Worked with customers to achieve their vision for special occasions, functions, and celebrations.

- Setup weddings, birthday celebrations, parties, and other numerous notable occasions for customers.

- Handled requests, forwarded information to the correct staff by answering incoming calls and emails.

- Enhanced team communication, effective scheduling, meeting coordination, and correspondence management.

- Assisted in managing inventory in excess of 43,000 items, tracking equipment and condition.

- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

- Created a visually appealing environment in the store by arranging items in a manner that inspired impulsive purchasing.

- Scheduled bookings for grouped events, functions and regular customers.

- Greeted visitors and customers professionally and provided, knowledgeable assistance.

- Resolved customer problems and complaints.

- Handled cash transactions and maintained sales and payments records accurately.

- Greeted visitors and managed front desk operations to ensure positive guest experiences.

- Answered and directed incoming calls efficiently, maintaining clear communication with staff and customers.

- Maintained accurate visitor logs and office supplies inventory, contributing to organized workspace management.

- Implemented health and safety procedures, maintaining a clean and safe work environment for all employees and customers attending the Hot springs.

- Tagged and prepared new products for retail sales.

Assisted the Christmas promotion around the town centre.