Molly Molving-Lilo
Summary
Resourceful Assistant Librarian with meaningful experience developing library collection through de-selection and book buying with lead in Junior and YA areas. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
4
4
years of professional experience
Work History
Assistant Librarian
Kaipara District Council
11.2019 - Current
- Assist patrons in locating and using library resources
- Create a quarterly catalogue to promote library services, books and literacy.
- Research and acquire new library materials to maintain an updated library collection in Junior and YA areas.
- Assist library patrons with technical support
- Promote library services and resources through public relations initiatives and community outreach.
- Train new library staff, volunteers and student helpers.
- Greet patrons warmly and offer to assist with issues or needs.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Captured and distributed videos of company events and workshops for publication on the library website and social media pages.
- Collaborate on programs and activities to promote library usage in school holidays
Salesperson
The Warehouse Dargaville
05.2019 - 11.2019
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
High School Diploma -
Albany Senior High School
Albany, NZ12.2019
Skills
- Excellent Telephone Etiquette
- Interpersonal Communication
- Microsoft Office & G-Suite
- Flexible and adaptable
- Dependable and Responsible
- Teamwork and Collaboration
- Strong Oral and Written Communication Skills
- Organizational Skills
- Collection Development
- Technical Support
- Interlibrary Loan Processes
- User Access
Languages
NZSL
Limited Working
Maori
Limited Working
Affiliations
- Volunteer at Dargaville Museum
- Dargaville Community Development Board Member
Timeline
Assistant Librarian
Kaipara District Council
11.2019 - Current
Salesperson
The Warehouse Dargaville
05.2019 - 11.2019
High School Diploma -
Albany Senior High School
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