Summary
Overview
Work History
Education
Skills
Timeline
Molly Timmins

Molly Timmins

Auckland,Pokeno

Summary

I have experience in both customer service (as a receptionist of 3 years) and elderly care (as a private caregiver for 2 years). I'm friendly and organized and have learned to communicate in a clear, distinct and patient manner for my elderly client who has dementia. I'm committed to enhancing client experience and customer satisfaction. I have a pleasant and professional phone manner, and am attuned to details and I have used various computer programs in creating documents and for data entry purposes. I also have experience in file management. I'm a team player and believe in open and positive communication with fellow colleagues.

Overview

8
8
years of professional experience

Work History

Caregiver

Eline Van Zijil De Jong
Gisborne
04.2024 - Current
  • Assisted clients with activities of daily living, promoting independence, quality of life, comfort and safety.
  • Provided companionship, fostering positive emotional support for clients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Receptionist

Kiri Te Kanawa Retirement Village (Ryman)
Gisborne, NZ
05.2021 - 03.2024
  • Managed front desk operations, greeting visitors and directing them to appropriate personnel.
  • Resolved customer problems and complaints.
  • Provided administrative support by preparing documents and managing incoming correspondence.
  • Implemented organizational systems for filing and documentation, improving retrieval efficiency.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Primary School Interim Principal

AFM
Mondolkiri, Cambodia
12.2018 - 03.2019

As temporary principal, I worked with our office staff, teachers, parents, and students.

  • Facilitated regular staff meetings to foster communication, share best practices, and address school-wide challenges.
  • Monitored student behaviour and enforced discipline policies.
  • Cultivated positive relationships between community members, school students, and teachers.
  • Led faculty development workshops focused on instructional strategies and classroom management techniques.
  • Set up a school store, ordered and tracked inventory and kept track of the finances using accounting software

Primary School Academic Director

AFM
Mondolkiri, Cambodia
03.2018 - 12.2018
  • Developed and implemented academic programs to enhance student engagement and success.
  • Led faculty training sessions to improve instructional methods and curriculum delivery.
  • Oversaw assessment processes to ensure alignment with institutional goals and accreditation standards.

Education

Education

Weimar University, Weimar, California, USA
06-1999

Skills

  • Friendly, respectful and compassionate
  • File management
  • Time management
  • Elderly care
  • Problem-solving
  • Telephone skills
  • Data entry
  • Verbal and written communication

Timeline

Caregiver - Eline Van Zijil De Jong
04.2024 - Current
Receptionist - Kiri Te Kanawa Retirement Village (Ryman)
05.2021 - 03.2024
Primary School Interim Principal - AFM
12.2018 - 03.2019
Primary School Academic Director - AFM
03.2018 - 12.2018
Weimar University - , Education
Molly Timmins