Molly Kay Tyler
Otaki,WGN
Summary
Kia Ora! My name is Molly, I am 30 years of age and I am trying to find a part time job (potentially full time; depending on the scheduled hours). I am talented, creative, clever, a wee bit outgoing, bubbly, professional, always follows instructions, with a keen eye for detail, experienced in providing high-end cosmetology services to clients in fast paced salon environments. I also have extensive experience helping patients and clients with self-care and day-to-day tasks. I also have a deep need to care for others after caring for my father through his terminal illness. Im very passionate about improving the well-being of others and providing compassionate treatment to patient community. Im all around capable of getting any job done that i put my head too. Im fun, professional, outgoing, love driving, social, reliable and i put my all into every job i do.
My ideal job placements would be doing nails, doing piercings, some form of delivery that includes driving, or caring for people in need, or even just being somebody to create fun events to do with them. I'm qualified and experienced in all these things and am very passionate about them.
However please don't hesitate to consider me for any type of job, I am open to anything and will give everything my best go atleast once! 🤞🏻
Overview
14
14
years of professional experience
Work History
Ear & Nose Piercer
Donna's Beauty Care
07.2021 - Current
- Upheld strict hygiene standards necessary for successful piercing procedures minimizing potential infections.
- Reduced wait times for clients by optimizing appointment scheduling processes and improving overall time management skills.
- Ensured safety and compliance with health regulations through meticulous sterilization techniques and proper waste disposal.
- Provided excellent customer service during every stage of the process from initial inquiry to post-piercing care guidance.
- Provided emotional support and companionship to clients.
- Assisted customers in selecting appropriate jewelry based on personal style preferences, anatomy, and healing considerations.
Nail Technician
Donna's Beauty Care
07.2021 - Current
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Designed creative nail art designs and patterns.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Prepared all necessary tools and equipment for each appointment, streamlining the process for optimal efficiency.
- Developed long-lasting relationships with clients by providing personalized experiences, leading to increased word-of-mouth referrals.
- Expanded client base by promoting the salon''s services via social media platform.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
Hairdresser Assistant
Hair At Work
02.2019 - 06.2021
- Contributed to a positive work atmosphere with strong teamwork, clear communication, and adaptability under pressure.
- Provided excellent support during color treatments by mixing accurate formulations according to stylist instructions and monitoring processing times closely.
- Supported team members during high volume periods by assisting with walk-in appointments when necessary.
- Built trusting relationships with clients through attentive listening skills and genuine interest in their preferences regarding hairstyles or treatments required.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list and successfully handled walk-in customers.
- Assisted hairdressers in efficiently completing appointments by preparing clients for services and maintaining supplies.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Improved client satisfaction by providing exceptional service and maintaining a clean, organized salon environment.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Manager
Feathers Cafe
11.2016 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Scentsy Consultant
Scentsy
07.2015 - 09.2016
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Expanded customer base through targeted prospecting, cold calling, and networking events.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built diverse and consistent sales portfolio.
- Achieved or exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Expanded customer base through cold calling, networking, and relationship building.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Caregiver
Custom Care Nursing
10.2012 - 06.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported clients to and from medical appointments with safety and efficiency.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Completed regular check-ins and progress report for each client.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Cashier
Sunlong TakeAways
03.2011 - 08.2012
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Otaki College
Otaki, NZSkills
- Customer service
- Active listening
- Relationship building
- Complaint handling
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Time management
- Organization and time management
Timeline
Ear & Nose Piercer
Donna's Beauty Care
07.2021 - Current
Nail Technician
Donna's Beauty Care
07.2021 - Current
Hairdresser Assistant
Hair At Work
02.2019 - 06.2021
Manager
Feathers Cafe
11.2016 - 01.2019
Scentsy Consultant
Scentsy
07.2015 - 09.2016
Caregiver
Custom Care Nursing
10.2012 - 06.2015
Cashier
Sunlong TakeAways
03.2011 - 08.2012
Otaki College
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