Monalisa Punimata
Mairangi Bay,AUK
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
School Lunches
Full Time
03.2024 - 11.2024
Provided technical expertise to support personnel during field exercises, ensuring smooth operations under various conditions.
- Boosted team morale through active collaboration and open communication, resulting in improved overall productivity levels.
- Always on my feet and moving fast paste getting the lunches done.
- Making sure that every kids lunches that we do are prepared well are sorted.
- We also double check those who are allergic that there food are prepared well also.
Picker Packer
Part Time
01.2022 - 09.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Education
No Degree - None At The Moment
Macleans College
Eastern Beach, Auckland12-2021
Skills
- Communication - speaks fluent English and intermediate Samoan
- Problem solving
- Great organising skills
- Time management - Always on time
- Adaptability - I enjoy adapting into new environments and new roles in the team
- Great customer service
- Encourager - I like to encourage others an help whenever I can
national travel college of New Zealand, Auckland
2020 - 2020
Successful completion of ITC specialist course unit standard 378
(Dedicated to the world Travel & Tourism)
Languages
English
Full Professional
Samoan
Native or Bilingual
Interests
- Playing Sports
- Gym Workouts
- Watching Movies and TV Shows
- Music
- Swimming
- Journaling
- Going out and spending time with my family
Certificate of Great Success, Great Hospitality, Auckland
2019 - 2019
Attend customers enquiries face to face over the telephone, provide customer service.
Maintain personal presentational and a positive attitude in the work place.
Be interviewed in a formal interview.
Timeline
School Lunches
Full Time
03.2024 - 11.2024
Picker Packer
Part Time
01.2022 - 09.2023
No Degree - None At The Moment
Macleans College
Similar Profiles
Denise BrownDenise Brown
Design Consultant at Selections By Denise (Full Time/Part Time)Design Consultant at Selections By Denise (Full Time/Part Time)
Banaba UnukaBanaba Unuka
Hilton Manufacturing at Full TimeHilton Manufacturing at Full Time
Elsa lisi BlakeElsa lisi Blake
Cashier Assistant at Full TimeCashier Assistant at Full Time