Monesh Lal
Auckland,Manurewa
Summary
Dynamic Senior Technician with extensive experience at Armstrong Mazda, excelling in system diagnostics and customer support. Proven track record in training technicians and resolving complex technical issues. Skilled in electrical systems and documentation, fostering team development while ensuring high-quality service and safety standards. Committed to delivering exceptional customer interactions.
Overview
11
11
years of professional experience
Work History
Senior Technician / Assistant Foreman
Armstrong Mazda
09.2023 - Current
Provided training for technicians on Mazda products.
Conducted diagnostics utilizing Mazda IDS.
Collaborated with Mazda Nz for technical issue resolution.
Provided expert technical advice to customers.
Conducted road tests with customers to identify issues.
Developed comprehensive documentation for validating warranty claims.
Led training for apprentice technicians.
Analyzed electrical schematics to identify malfunctions.
Completed WOF efficiently.
Carried Services.
Conducted repair operations with precision.
WOF/ Service Technician
South Auckland Mazda
09.2022 - 07.2023
Conducted thorough WOF evaluations for clients.
Performed maintenance.
Executed repairs.
Performed PDI inspections.
Guide junior technicians in skill development.
WOF Technician
John Andrew Mazda
08.2020 - 09.2022
Conducted vehicle Warrant of Fitness inspections.
Performed routine maintenance.
Performed detailed pre-delivery inspections for accuracy.
Conducted timely repair procedures.
Apprentice Technician
John Andrew Mazda
07.2018 - 08.2020
Completed routine service tasks and modified vehicle components with oversight.
Junior Technician
Pit Stop Manukau
04.2014 - 06.2018
Executed a variety of vehicle repair tasks with mentorship from experienced professionals.
Executed welding jobs.
Education
Diploma In Business Managent & Leadership Lv6 - Business Management
Open Polytechnic
Auckland, AUKCerticate In Business Management ( Leadership) Lv4 - Business Management
Open Polytechnic
AucklandMasters In Mazda - Automotive Engineering
Mazda Training Course
Buckland, AUK11.2023
Certificate In Automotive Engineering Level 4 - Automotive
MITO
Auckland11.2021
Certificate In Automotive Engineering Level 3 - Automotive
Manukau Institute of Technology
Auckland07.2014
Year 10- Year 13 - College
Tangaroa College
Auckland, AUK12.2012
Skills
- Customer support
- Troubleshooting skills
- Electrical systems
- System installations
- Advanced repair techniques
- Safety awareness
- System diagnostics
- Documentation and reporting
- Customer service
- Quality control
- Customer interaction
- Staff education and training
- Project Support
- Equipment calibration
- Written/Verbal communication
- Information tracking
Timeline
Senior Technician / Assistant Foreman
Armstrong Mazda
09.2023 - Current
WOF/ Service Technician
South Auckland Mazda
09.2022 - 07.2023
WOF Technician
John Andrew Mazda
08.2020 - 09.2022
Apprentice Technician
John Andrew Mazda
07.2018 - 08.2020
Junior Technician
Pit Stop Manukau
04.2014 - 06.2018
Diploma In Business Managent & Leadership Lv6 - Business Management
Open Polytechnic
Certicate In Business Management ( Leadership) Lv4 - Business Management
Open Polytechnic
Masters In Mazda - Automotive Engineering
Mazda Training Course
Certificate In Automotive Engineering Level 4 - Automotive
MITO
Certificate In Automotive Engineering Level 3 - Automotive
Manukau Institute of Technology
Year 10- Year 13 - College
Tangaroa College
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